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Process Improvement White Papers & Articles

Online & Blended Learning Papers

Online Report Card — Tracking Online Education in the United States

— I. Elaine Allen and Jeff Seaman, Babson Survey Research Group & The Sloan Consortium, 2015

Effectiveness of the Blended Learning Model

— Bill Hathaway, MoreSteam.com, December 2015

Going the Distance: Online Education in the United States

— I. Elaine Allen and Jeff Seaman, Babson Survey Research Group & The Sloan Consortium, 2011

Game On? The effectiveness of game use in the workplace depends on context and design

— Dr. Traci Sitzmann, University of Colorado (excerpt from T + D magazine), November 2010

Learning on Demand: Online Education in the United States

— I. Elaine Allen and Jeff Seaman, Babson Survey Research Group & The Sloan Consortium, June 2009

Evaluation of Evidence-Based Practices in Online Learning: A Meta-Analysis and Review of Online Learning Studies

— U.S. Department of Education, Office of Planning, Evaluation, and Policy Development, July 2009

Blended Learning Manifesto

— Bill Hathaway, MoreSteam.com, December 2007

For an expanded version of the manifesto, see The Blended Learning Playbook .

The Comparative Effectiveness of Web-Based and Classroom Instruction: A Meta-Analysis

— Advanced Distributed Learning Initiative, November 2005

Lean Six Sigma Articles

Tools and Technology Papers

Using the Thought Map to Guide DMAIC Project Completion

— Shih-Wa Tsai, AbbVie, October 2018

Swap Tests

— Kevin A. Keller, Master Black Belt, January 2016

Simpson's Paradox (and How to Avoid its Effects)

— Smita Skrivanek, MoreSteam.com, June 2010

Gage R&R Acceptability

— Smita Skrivanek, MoreSteam.com, July 2009

How to Conduct an MSA when the Part is Destroyed During Measurement

— Smita Skrivanek, MoreSteam.com, July 2009

The Use of Dummy Variables in Regression Analysis

— Smita Skrivanek, MoreSteam.com, July 2009

Power of a Statistical Test

— Smita Skrivanek, MoreSteam.com, July 2009

Statistics and Simulation

— Smita Skrivanek, MoreSteam.com, July 2009