The Evolution of Operational Excellence at USPS
Wednesday, October 11, 2023 at 3:00 PM UTC
This free webinar will give an insight into how Jewelyn Harrington and her team implemented and sustained operational excellence initiatives into their organization, USPS. It'll cover lessons learned, best practices for leadership and training, and offer strategies for building problem-solving capability in a large organization.
Exploring the Potential of AI in Process Improvement
A think-piece from Bill Hathaway about the explosion of AI's popularity and where AI can be integrated into the world of process improvement.
Lies, Damned Lies, and...Checklists
Continuous improvement should be a process of discovery. Tools like checklists and roadmaps should support and guide, but not overshadow, critical thinking.
Getting Started with Design of Experiments
This two-part webinar, hosted by MoreSteam’s Principal Statistician, Smita Skrivanek, will cover everything you need to know when getting started with DOE.
An Unobstructed View of Customer Requirements
MoreSteam Founder and CEO Bill Hathaway gives his two cents on the formula for good design: empathy and a profound knowledge of the customer.
The Impact of Process Modeling: Reducing Queue Times for COVID Testing
Discover an example of process modeling used in healthcare to reduce COVID testing queues, ensuring efficiencies in employees entering a hospital to care for patients.
Introduction to Process Modeling for Data-Driven Lean Design
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