Resources for Operational Excellence

Exploring the Potential of AI in Process Improvement

November 14, 2023

A think-piece from Bill Hathaway about the explosion of AI's popularity and where AI can be integrated into the world of process improvement.

More Cool Stuff

Blog

Lies, Damned Lies, and...Checklists

Continuous improvement should be a process of discovery. Tools like checklists and roadmaps should support and guide, but not overshadow, critical thinking.

Blog

An Unobstructed View of Customer Requirements

MoreSteam Founder and CEO Bill Hathaway gives his two cents on the formula for good design: empathy and a profound knowledge of the customer.

Blog

An Introduction to CAPA

Corrective actions and preventive actions, or CAPA, is a popular quality management approach that organizations use to identify, investigate, and address the root causes of defects, deviations, or failures in their processes, products, or services.

Blog

Hoshin Kanri: At a Glance

What is Hoshin Planning? Hoshin Planning, or Hoshin Kanri, is a comprehensive planning method that aims to align strategic goals and initiatives across all levels of an organization.

Process Modeling

Webinar

Process Modeling: Bring Your Process Maps to Life

Learn how process modeling draws upon Lean and Agile principles to provide rapid virtual prototypes using realistic scenarios to uncover variation.

Reflections on How Far Process Modeling Has Come

Blog

Reflections on How Far Process Modeling Has Come

Process modeling is more important than ever because it allows us to perfect our operations without wasting resources in this rapidly-changing time.

Strategies for a brittle supply chain

Blog

Global Supply Chain Disruptions - The Revenge of Variation

Understanding why the global supply chain is experiencing so much turmoil is critical to structuring your business' response.

Bill Hathaway

Bill Hathaway

7 min
Running shoes

Blog

Using Visual Management to Improve My Workouts

Visual Management, one of the four elements that make up the Lean Management System, is critical to help recognize trends, spot problems, and set targets to continuously improve. See how I used visual management and daily accountability to improve my workouts.

Peg Pennington

Peg Pennington

4 min
Practice what you teach

Blog

Applying Lean to Six Sigma Training

Lean encourages you to only use tools that are necessary to solve a problem. But many practitioners forget that concept when blending Lean and Six Sigma together.

Kevin Keller

Kevin Keller

5 min

Lean Six Sigma

Education & Blended Learning

Design & Process Modeling

Data & Statistics

Upcoming Events

A new two-part webinar, starting Dec. 6, 2023 • 11am EST

This two-part webinar, hosted by MoreSteam’s Principal Statistician, Smita Skrivanek, will cover everything you need to know when getting started with DOE.

Introduction to Process Modeling for Data-Driven Lean Design

Learn how to build process models, a digital twin of your workflow, to pilot and stress test process improvements before implementation.

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