Resources for Operational Excellence

The Evolution of Operational Excellence at USPS

Wednesday, October 11, 2023 at 3:00 PM UTC

This free webinar will give an insight into how Jewelyn Harrington and her team implemented and sustained operational excellence initiatives into their organization, USPS. It'll cover lessons learned, best practices for leadership and training, and offer strategies for building problem-solving capability in a large organization.

More Cool Stuff

Avoiding the one-hit wonder

Blog

Finding a cure for “one-and-done syndrome”

Perhaps the easiest step in the continuous improvement process is celebrating the success of a project with measurable improvements and the collective sense that the struggles, even failures, along the way were worth it. Who doesn't love an excuse for an offsite lunch or happy hour?

Case Study

Rapper Highlights the Fun Side of Lean Six Sigma

Finding inspiration all around him, Emmanuel Aouad can turn even the most mundane of subjects into a catchy bop. Approaching life with a creative mindset and a passion to continually improve, he's currently making waves in both the world of process improvement AND the world of nerdcore rap.

Blog

Hoshin Kanri: At a Glance

What is Hoshin Planning? Hoshin Planning, or Hoshin Kanri, is a comprehensive planning method that aims to align strategic goals and initiatives across all levels of an organization.

Blog

What is Overall Equipment Effectiveness and why does it matter?

OEE, or Overall Equipment Effectiveness, is a classic performance metric used to score the overall efficiency of a process. It is good and necessary, but it’s not sufficient by itself.

Blog

Modeling OEE: Reality is Rarely Well Behaved

This blog piece, the second in our OEE series, goes more in-depth on how to model overall equipment effectiveness (or perhaps more accurately, OPE, overall process effectiveness), using the same SigmaBrew coffee shop example as the first one.

Reflections on How Far Process Modeling Has Come

Blog

Reflections on How Far Process Modeling Has Come

Process modeling is more important than ever because it allows us to perfect our operations without wasting resources in this rapidly-changing time.

The Inside Scoop on the Evolution of Six Sigma

Case Study

An In-Depth Interview with Mike Carnell

From his early days with Motorola to dealing with the unexpected onslaught of public interest, Lean Six Sigma veteran Mike Carnell's career path to continuous improvement may have been unexpected, but it was nothing short of fruitful.

Mike Carnell

Mike Carnell

12 min
Running shoes

Blog

Using Visual Management to Improve My Workouts

Visual Management, one of the four elements that make up the Lean Management System, is critical to help recognize trends, spot problems, and set targets to continuously improve. See how I used visual management and daily accountability to improve my workouts.

Peg Pennington

Peg Pennington

4 min

Webinar

How to Apply Lean Thinking to Businesses of Any Size

This free webcast will discuss a few basic principles of Lean and how they can help you run your small business more efficiently. No prior knowledge of Lean is needed.

Alan Goodman

Alan Goodman

Lean Six Sigma

Education & Blended Learning

Design & Process Modeling

Data & Statistics

Upcoming Events

The Evolution of Operational Excellence at USPS

How do you build operational excellence in an organization with over 640,000 employees and 164.9 million delivery points? Discover the journey in this free one hour webinar.

Take the next step in your career and advance to become a Master Black Belt.

Take the next step in your career and advance to become a Master Black Belt. Offered in Collaboration with The Ohio State University.

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