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Webcast: Creating the Pull for Continuous Improvement

Dale Gibbons, Vice President, Chief Operations Officer - Farm Credit Mid-America

Question: If you were opening a hot dog stand and were granted one wish, what would it be?

Answer: A starving crowd

If you don't have a 'starving crowd' asking for continuous improvement, then you have to create one. It's the proverbial debate between push vs. pull. Pushing programs may get you compliance, but it won't get you commitment.

However, getting the kind of commitment to continuous improvement that translates into initiating projects can be a herculean task in most organizations. Many employees are still trying to find their equilibrium after corporate restructurings, staff downsizings, or strategic shifts which have taken place in recent years. The last thing most employees want is to create more churn and change, and the executives that need to lead the effort may be experiencing some of the same heartburn. So where to start? The Board Room.

Learn how to gain executive buy-in to create a culture hungry for change.

In this session, the following key points will be covered:

Dale Gibbons, Vice President, Chief Operations Officer - Farm Credit Mid-America

Gene is an executive leader focused on Organizational Excellence, Lean Six Sigma, and Data Science. Currently, he is an Associate Partner with SteelPointe Partners based in Houston, Texas. Prior to joining SteelPointe, Gene served as the Senior Director for Process & Quality Management, Office of the CIO with The Ohio State University; IT Director at Baker Hughes, Inc., a major Oil Services company headquartered in Houston, Texas and a Global Manager at Dell, Inc. in Round Rock, Texas.

Gene has a Bachelor of Science degree from the University of Houston and has certifications in ITIL, Six Sigma, and Quality Engineering. He was also a Malcolm Baldrige National Quality Award Examiner in 2012.