Episode 45: Using Lean Management To Drive Strategic Alignment with Peg Pennington
On this episode of Quality Time with MoreSteam, host Dan Swartwout shares highlights from a recent MoreSteam webinar with company president Peg Pennington. That webinar was titled “Driving Strategic Alignment with the Lean Management System.” It was one of MoreSteam’s most anticipated (and successful) webinars of the year.
During her presentation, Peg focused on a familiar problem. The strategy seems clear at the top, but the daily work does not match that strategy. In response, Peg explained what it means to treat Lean Management as a real system instead of a set of projects. In her view, Lean Management is four connected systems. First, the strategy system: setting a true north and choosing the few “big rocks” that really matter. Second, the problem-solving system: using value stream thinking and methods like A3 or DMAIC to turn strategy into real change. Third, the daily management system: leader standard work, huddles, and the daily routines that keep your team from backsliding. And finally, the people system: Go See, Ask Why, Show Respect. In this episode, Peg describes the leadership behaviors that create more problem solvers.
Between clips from Peg’s webinar, Dan jumps in to recap key takeaways from what you just heard and to set the table for the next clip. Together, they’ll show you what it takes to keep strategy, operations, and people moving in the same direction.
In this episode, you will hear about:
:22 - Introducing the Lean Management System
4:19 - The Strategy System
9:52 - The Problem Solving System
14:10 - Where to start with the Lean Management System
16:42 - Understand, simplify, automate
21:20 - The Daily Management System
28:35 - The People System
32:21 - Process Improvement in action
Additional Resources:
The Full Webinar: Driving Strategic Alignment with the Lean Management System
MoreSteam's Library of Webinars
MoreSteam's Library of Case Studies
MoreSteam's Lean Six Sigma Toolbox
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Quality Time With MoreSteam on LinkedIn
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Host • MoreSteam
Dan Swartwout is the host of Quality Time with MoreSteam. A lifelong Central Ohio resident, Dan is a double Buckeye. He earned both a BA and a law degree from The Ohio State University. Before joining MoreSteam, Dan had a long career as a host, comedian, and master of ceremonies. For 17 years, Dan was the studio audience host for the Ohio Lottery game show Cash Explosion. Dan was also the host of CBuzz, which was a collaboration between the Columbus Chamber of Commerce, WWCD 92.9, and the Columbus Dispatch. On CBuzz, Dan interviewed some of the most prominent entrepreneurs in Central Ohio. From 2002-2020, Dan toured the country as a standup comedian. Tracks from his comedy CD have been played over 5,000 times on Sirius/XM satellite radio. Now, Dan brings his experience and enthusiasm to Quality Time with MoreSteam -- it's business and fun, together.
President • MoreSteam
Peg Pennington joined MoreSteam's executive team in 2018 and today leads all company operations as President. Previously, Peg was the Executive Director of the Center for Operational Excellence at The Ohio State University, where she helped shape the Master of Business Operational Excellence ('MBOE') program and strengthen standards for Lean Six Sigma certification. She serves on the board of directors for the Lean Enterprise Institute (LEI). A recognized voice in operational excellence, Peg speaks at over a dozen national conferences each year and leads product workshops.
Before joining MoreSteam, Peg was the Executive Director of the Center for Operational Excellence at The Ohio State University. Peg holds a bachelor’s degree in finance from Michigan State University and an MBA from the University of Dayton.
