Episode 29: When the Gemba is the Gridiron
Step onto the field with host Dan Swartwout as he explores a new playbook for improvement. In this episode of Quality Time with MoreSteam, Dan tells the story of the fictional Columbus Tigers, a football team that turns around its losing streak using Lean Six Sigma. (There actually was a Columbus Tigers pro football team about a century ago!)
Football is familiar territory for many, and this episode uses the game as a fresh lens for understanding process improvement. Dan breaks down Lean Six Sigma concepts in plain language and shows how tools like process maps and dashboards can drive real change. The action on the field becomes a guide for tackling challenges in any organization.
See how the strategies behind winning games translate to smarter teamwork, fewer errors, and better results everywhere. Lean Six Sigma steps out of the factory and onto the gridiron, making continuous improvement accessible, practical, and a little more exciting.
In this episode, you will hear about:
1:32 - Introducing the Tigers
4:05 - Lean Six Sigma defined
5:59 - The DMAIC framework, starting with Define
7:38 - Measure
9:21 - Analyze
12:29 - Improve
14:51 - Control
16:16 - The results
17:31 - Recapping the Lean Six Sigma tools used by the Tigers
21:42 - The purpose of this episode
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Host • MoreSteam
Dan Swartwout is the host of Quality Time with MoreSteam. A lifelong Central Ohio resident, Dan is a double Buckeye. He earned both a BA and a law degree from The Ohio State University. Before joining MoreSteam, Dan had a long career as a host, comedian, and master of ceremonies. For 17 years, Dan was the studio audience host for the Ohio Lottery game show Cash Explosion. Dan was also the host of CBuzz, which was a collaboration between the Columbus Chamber of Commerce, WWCD 92.9, and the Columbus Dispatch. On CBuzz, Dan interviewed some of the most prominent entrepreneurs in Central Ohio. From 2002-2020, Dan toured the country as a standup comedian. Tracks from his comedy CD have been played over 5,000 times on Sirius/XM satellite radio. Now, Dan brings his experience and enthusiasm to Quality Time with MoreSteam -- it's business and fun, together.
