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1.22.2020 - BLOG - Schedule Time for "Deep Work"

Read Peg Pennington's thoughts on how Cal Newport's research on "deep work" connects to the world of operational excellence and leader standard work. Newport is a computer scientist at Georgetown University and author of Deep Work: Rules for Focused Success in a Distracted World. Newport says we're weakening our ability to do the most challenging kinds of work—what he calls "deep work"—due to constant interruptions and distractions.

12.18.2019 - BLOG - Pull, Don't Push, Your Way to a Continuous Improvement Culture

"How do we ingrain continuous improvement thinking without changing our culture, stopping our warrior spirit, or removing our fun-loving attitude?" In its 49th year of service, Southwest Airlines continues to differentiate itself with exemplary Customer Service delivered by more than 59,000 employees to a customer base topping 130 million passengers annually. Read about its commitment to CI.

12.12.2019 - WEBCAST - Southwest Airlines: A Continuous Improvement Journey

Join Ruben Del Toro, Director of Enterprise Continuous Improvement, for a discussion on how Southwest continues to transform its business by integrating Continuous Improvement, Data Science, and Innovation. Ruben is a certified Master Black Belt, Project Management Professional, and Aircraft Mechanic with an MBA in Technology Management. January 30th at 11 AM EST.

11.15.2019 - WEBCAST - Continuous Improvement in the New Reality of Industry 4.0

Current buzzwords such as "Industry 4.0", "Artificial Intelligence", and "Machine Learning" sound louder each day and you might be thinking that the "old" concepts of Lean and Six Sigma are not relevant anymore. Join Alexander Silantyev from PwC Advisory Belgium for a two-part program to discuss how the old and the new concepts complement each other and play hand-in-hand. Dec. 5th & 12th at 10 AM EST

11.8.2019 - BLOG - Is Continuous Improvement in our DNA?

Finding a 1943 training certificate for a Time and Motion Studies course triggers a reflection on the evolution of process improvement.

10.24.2019 - WEBCAST - Leadership & Lean Tools to Transform a City

Detroit is on the speedway to transforming itself in the way its residents live, work, play, and get around the city. Exactly how does a city rebound from having earned the top spot of the “worst” reputation list and reinvent itself? Join Bethany Melitz for an enlightening discussion about how Lean management principles and tools are being used to effect remarkable change at a community level.