The Latest News @ MoreSteam.com
5.11.2020 - TRAINING - "Master Series: Everyday Uses of Process Modeling"
Earn a certificate in this new professional development program led by Dr. Lars Maaseidvaag. Online course, live group sessions, case study, and EngineRoom software included. Turn design thinking into design doing without the fear of failure. Live kickoff will be broadcast on May 14th. This series is geared towards anyone who would like to learn process modeling techniques. We hope you’ll join us!
4.16.2020 - eLEARNING UPDATE - Gauge R&R Toolset Updated
When measurement matters, measure the measurement system. Our Gauge R&R toolset recently got a makeover including: (1) new “Take 2” blackboard videos to summarize key concepts; (2) new Deeper Dive to explain the importance of a good gauge; (3) new animated example; and, (4) updated audio and software tutorials. See other recent updates on our What’s New page!
4.15.2020 - BLOG - Developing Solutions & Team Camaraderie at the Same Time
Taking the time to hone a team's creative problem-solving skills during "normal" business cycles better equips team members to adapt and excel when they have to navigate uncharted waters. Hackathons are used by many companies and universities to give developers a chance to think outside the box and explore new technologies. They also are a great team building event and can be held in-person or virtually.
4.2.2020 - BLOG - Engaged Workforce Leads to Reduced Wait Times, Happier Customers
By placing an emphasis on Lean principles like Gemba Walks and Kaizen suggestions, the Arizona Department of Transportation has radically changed the way its employees operate. With new standardized procedures in place at Motor Vehicle Division offices across the state, they’re seeing noticeable improvements in several key metrics, leading to a better overall customer experience.
4.1.2020 - A SMILE FOR APRIL 1st - Beyond Dark Mode: The Next Wave of Screen-Display Options
Our friends at the International Six Sigma Institute & Secret Society for Imperious Professionals of Process Improvement (ISSISSIPPI) released a new collection of screen-display options for online courses and process improvement software. “Dark Mode is so yesterday,” ISSISSIPPI President Zoltan Minksy says, “Our enhanced Modern Modes are here for today.” Take a peek at the new collection.
3.24.2020 - EngineRoom UPDATE - Messy Sketch to Polished Deliverable
On the heels of releasing Process Playground, we also improved functionality for our Value Stream Mapping and Process Flow Chart tools. See the big picture on the newly expanded work area. Add pizzazz with additional formatting options. Save time with pre-formatted objects to create data blocks. Learn more about these updates as well as other recently released features!
3.19.2020 - HOW I FIXED THIS - Governing with a Lean State of Mind
Lean thinking has changed the way we do business, but can it change the way we govern? Arizona is proof that it can. Five years after implementing the Arizona Management System (AMS) – a statewide initiative built on Lean principles – the state government has fundamentally altered the way it operates. The new system emphasizes process, visibility and efficiency, empowering employees at every level to be part of the solution.
3.18.2020 - BLOG - Jack Welch: Final Thoughts
"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage." These words from Jack Welch sound like every organization’s mantra in this rapidly changing landscape of COVID-19. While often attributed to be the early adopter of Six Sigma, his philosophy also aligns with some of today’s Lean and Agile principles. Learn-Adjust-Repeat.
2.20.2020 - BLOG - 900 Project Charters and Counting
Maria Fry, MoreSteam Client Services, recently approved her 900th project charter since she began conducting certification reviews for MoreSteam. This trail of project charters has led to MoreSteam's certification of 140 Black Belts and nearly 194 Green Belts across nearly 500 certified projects. Maria took a few minutes to share her observations about the project trends she’s noticed.
2.19.2020 - eLEARNING UPDATE - Coach View: Data-Driven Coaching
Coach View, our new dashboard for training administrators, is LIVE! Display a bird's eye view of your cohort's analytics such as skill check scores, engagement, and training progress. Use group trends to pinpoint topics for study halls. Or, choose to drill down to a student-by-student view to track individual progress and quickly identify outliers who might benefit from one-one-one coaching.
2.6.2020 - WEBCAST - Big Data, Bigger Opportunities for Operational Excellence
Roger Woodard, Program Director of M.S. in Data Science at the University of Notre Dame, will discuss how to apply data science to improve your business. He’ll cover the basics of AI, Machine Learning, and Deep Learning. Key concepts pertaining to process improvement leaders, including the curriculum of the Executive Certificate in Data Science, will be highlighted. March 4th at 11 AM Eastern.
1.22.2020 - BLOG - Schedule Time for "Deep Work"
Read Peg Pennington's thoughts on how Cal Newport's research on "deep work" connects to the world of operational excellence and leader standard work. Newport is a computer scientist at Georgetown University and author of Deep Work: Rules for Focused Success in a Distracted World. Newport says we're weakening our ability to do the most challenging kinds of work—what he calls "deep work"—due to constant interruptions and distractions.
12.18.2019 - BLOG - Pull, Don't Push, Your Way to a Continuous Improvement Culture
"How do we ingrain continuous improvement thinking without changing our culture, stopping our warrior spirit, or removing our fun-loving attitude?" In its 49th year of service, Southwest Airlines continues to differentiate itself with exemplary Customer Service delivered by more than 59,000 employees to a customer base topping 130 million passengers annually. Read about its commitment to CI.
12.12.2019 - WEBCAST - Southwest Airlines: A Continuous Improvement Journey
Join Ruben Del Toro, Director of Enterprise Continuous Improvement, for a discussion on how Southwest continues to transform its business by integrating Continuous Improvement, Data Science, and Innovation. Ruben is a certified Master Black Belt, Project Management Professional, and Aircraft Mechanic with an MBA in Technology Management. January 30th at 11 AM EST.
11.15.2019 - WEBCAST - Continuous Improvement in the New Reality of Industry 4.0
Current buzzwords such as "Industry 4.0", "Artificial Intelligence", and "Machine Learning" sound louder each day and you might be thinking that the "old" concepts of Lean and Six Sigma are not relevant anymore. Join Alexander Silantyev from PwC Advisory Belgium for a two-part program to discuss how the old and the new concepts complement each other and play hand-in-hand. Dec. 5th & 12th at 10 AM EST
11.8.2019 - BLOG - Is Continuous Improvement in our DNA?
10.24.2019 - WEBCAST - Leadership & Lean Tools to Transform a City
Detroit is on the speedway to transforming itself in the way its residents live, work, play, and get around the city. Exactly how does a city rebound from having earned the top spot of the “worst” reputation list and reinvent itself? Join Bethany Melitz for an enlightening discussion about how Lean management principles and tools are being used to effect remarkable change at a community level.
10.14.2019 - HOW I FIXED THIS - 'Fresh Eyes' Fuel Gains for Habitat for Humanity
Habitat for Humanity-MidOhio collaborated with student teams from Fisher College of Business at Ohio State to address problems related to product throughput and pricing at its ReStores. Students completed MoreSteam’s Transactional Green Belt course and then went to the field to apply the course content on Habitat’s CI projects. Learn about the process improvements put in place that resulted in substantial increases to revenue.
10.1.2019 - WEBCAST - Optimizing Patient Flow in the Ambulatory Clinic Setting
Join Nicole Batulis at 1 PM Eastern on Thursday, Oct. 24th to gain insight into opportunities to apply advanced Lean Six Sigma tools such as DOE and simulation modeling in the service industry. This presentation will highlight work completed to support the optimization of patient flow in the ophthalmology clinic at an academic medical center.
9.3.2019 - BLOG - It's Not Brain Surgery: Setting problem solvers up for success
8.7.2019 - COMING SOON - Executive Certificate in Data Science
Data science is now influencing almost every department within every industry. From product development to sales and marketing to government operations, data scientists are emerging as important new players within businesses and organizations across the world. This new program will cover the basic methods of machine learning and big data as applied to process improvement challenges. The curriculum combines MoreSteam's eLearning with UND workshops and 5 live virtual sessions.
7.19.2019 - eLEARNING UPDATE - New "Chart Noir" SPC Lesson
Ever look at an XmR chart and wonder what's wrong with this picture? Follow the clues with SPC to solve the mystery. The chart tells the story in this new video by MoreSteam Productions. Watch the video trailer for a sneak peak!
7.10.2019 - BLOG - KonMari: 5S Goes Mainstream
Sometimes, our CI path intersects with wider mass-culture. Such is the case with Marie Kondo's systematic approach to organizing. Kondo teaches that the determining factor for keeping or tossing an item is to hold it in your hand and ask the question "Does this spark joy?" While I don’t recall hearing Lean practitioners talk about "joy," the overlap between the two methods is undeniable.
6.27.2019 - WEBCAST - Lean Management Systems
Join Peg Pennington, MoreSteam President, on Thursday, August 1st, at 11 AM Eastern as she discusses how operationally excellent companies respond to system complexity to build sustainable, high-quality processes that exceed customer expectations. A key success factor is establishing Lean Management Systems that are truly lean.