Webcast: Better Process Design Using Fast Prototyping - The 3P Process for Healthcare

Anne Musitano — Lean Six Sigma Deployment Director, Mark Watson Center for Operations Excellence (COE) and Pharmacist, Akron Children's Hospital
Michael Antochow — Mark A. Watson Center for Operations Excellence

What would Extreme Makeover look like in a hospital laboratory?

Since 2008, Akron Children's Hospital has used Lean Six Sigma methodology to improve processes in their Centralized Core Laboratory. Even with the great work already done in the department, there was an opportunity for a greater coordinated improvement to address efficiency.

In response, Lab leadership partnered with the hospital's Mark A. Watson Center for Operations Excellence to conduct a series of projects to address current gaps in performance.

In this recorded Webcast, Anne Musitano and Michael Antochow from Akron Children's Hospital candidly share their lessons learned and provide an in-depth look at one of their key initial projects in the Centralized Core Laboratory. The project was completed in December 2011 and significantly (1) improved process flow, (2) decreased specimen transportation time, and (3) improved other key lab metrics.

This session provides insight into how Akron Children's Hospital has applied Lean Six Sigma methodology.

In this session, the following key points will be covered:

Anne Musitano — Lean Six Sigma Deployment Director, Mark Watson Center for Operations Excellence (COE) and Pharmacist, Akron Children's Hospital

Anne Musitano, RPh, PharmD, MBOE, BB is a Lean Six Sigma Deployment Director in the Mark Watson Center for Operations Excellence (COE) and Pharmacist at Akron Children's Hospital. Anne graduated from The Ohio State University with a Bachelor's of Pharmacy, a Doctor of Pharmacy (PharmD), and a Masters in Business Operational Excellence (MBOE) and Black Belt in Lean Six Sigma. She has also completed Green Belt training program and certification through Johns Hopkins University and completed Lean Leader Training through Joan Wellman and Associates.

Anne is currently responsible for the deployment of a leadership development program that engages all of hospital leadership on the tools, systems, and principles of Lean.

Michael Antochow — Mark A. Watson Center for Operations Excellence

Michael Antochow has been with the Mark A. Watson Center for Operations Excellence since March 2009 as a data analyst and as a Black Belt project leader. He graduated from Purdue University with a Bachelor's in Industrial Engineering and attained an MBA from the University of Akron with a concentration in Healthcare Management.

He earned his Black Belt in Six Sigma and Lean from the University of Akron and began his healthcare career with an internship at Marymount Hospital in Garfield Heights, Ohio and later joined Akron Children's Hospital.