The Engine Room of Continuous Improvement

Lean Six Sigma Green Belt Training

Lean Six Sigma Transactional Green Belt Course

Transactional vs. Standard Green Belt Courses: What's the difference?

Our Transactional Green Belt course differs from our standard Lean Six Sigma Green Belt in that it covers only the tools and concepts most important to transactional settings.

We developed our Transactional Green Belt course to appeal directly to those in the service industries (e.g., Banking, Finance, Retail) or positions (e.g., HR, Sales, Marketing, Finance). Though it mirrors our standard Lean Six Sigma Green Belt, it omits lessons that relate primarily to manufacturing.

NOTE: This course requires you to use statistical software. EngineRoom is MoreSteam.com's preferred program and comes free for 365 days with the purchase of this course.

Clicking one of the buttons below will change the Materials and System Requirements sections.

ENGINEROOM® ENGINEROOM® for Excel

  • Course Overview +

    • By completing this course of study, you will gain a solid general knowledge of the theory, composition and implementation of a Six Sigma initiative.

      You will also become proficient in all of the basic analytical tools necessary to Define, Measure, Analyze, Improve, and Control Lean Six Sigma improvement projects, with the exception of design and analysis of experiments. You will learn team leadership and project management skills.

      In short, as a Green Belt you will master the skills necessary to lead a complex process improvement project that produces bottom-line results.

      This instructor-supported course is 70 hours long, and you have access to the materials for 365 days. When you enroll, you receive a free copy of EngineRoom®, MoreSteam's Microsoft® Excel®-based data analysis tool.

      You also have other industry and software options to choose form (see Course Options section below).

      Why a Transactional Green Belt?

      We developed this separate Green Belt course to appeal directly to those in service industries (e.g., Banking, Finance, Retail) or positions (e.g., HR, Sales, Marketing, Finance).

      This course closely mirrors the standard Green Belt course but covers only the tools and concepts most important to transactional settings. As a result you spend less time in actual training and more time in realistic practice, applying the concepts and using the tools to accelerate project completion.

      Learning Objectives

      The objective of this course is to develop a comprehensive set of skills that will let you to function effectively as a Lean Six Sigma Green Belt.

      You will learn the Lean Six Sigma Green Belt body of knowledge, practice techniques for both quantitative and non quantitative analysis, and gain the team leadership skills necessary to get projects across the goal line.

      After completing this course, you should be able to:

      • Communicate using Lean Six Sigma concepts.
      • Think about your organization as a collection of processes, with inputs that determine the output.
      • Relate Lean Six Sigma concepts to the overall business mission and objectives.
      • Use the concept of a Sigma Level to evaluate the capability of a process or organization.
      • Understand and apply the five step DMAIC model as a framework to organize process improvement activity.
      • Employ a wide range of process improvement techniques within the DMAIC model.
      • Recognize the organizational factors that are necessary groundwork for a successful Lean Six Sigma effort.
      • Employ your Six Sigma skills to lead a successful process improvement project delivering meaningful results to the organization.

      To successfully complete this course, you must review all of the lessons and complete all of the quiz modules. MoreSteam will provide you with a Certificate of Training Completion. By completing this course, you will earn CEUs or PDUs of credit.

      Course Structure

      This course consists of multiple sessions, each of which is a collection of related lessons.

      Individual lessons also include simulations, toolsets and interactive practice exercises. Each session ends with an interactive quiz to test your knowledge.

      The course is presented in a logical sequence to follow the Six Sigma DMAIC improvement process. We believe that you will learn most efficiently by following the sequence presented.

      In particular, the first session presents an overview of Six Sigma, which will be helpful to put the remaining sessions in proper context.

      On every page, you have access to a variety of helpful learning tools, from an online encyclopedia to a notes tab to support links. You can use the course navigation map to move through the course in a linear fashion or you can skip around and explore topics as you see fit.

      Want to see what the course looks like? Then take our brief course tour.

      Efficient, Informative and Accessible

      • All course content is presented online, in an on-demand format. To begin, you simply log onto the MoreSteam University learning portal.
      • You will learn the DMAIC methodology through numerous case studies and examples drawn from Service, Business Process, and Manufacturing applications.
      • Coursework includes Lean enterprise topics such as value stream mapping, continuous flow, line balancing, and others.
      • With a heavy practice orientation, as much as 1/2 of your time will be spent working through interactive practice exercises and online assessments.
      • You have 365 days to complete this course.
  • Is This Right For You? +

      The Green Belt is an essential member of any Lean Six Sigma team. As a Green Belt, you can assist or lead a team in executing process improvement projects. You will be competent in all of the basic analytical tools necessary to define, measure, analyze, improve, and control Green Belt improvement projects.

      Green Belt training represents about half the time and material required for Black Belt training, so many professionals choose to start their process improvement career at this level. It's a quicker entry into the industry and a way to explore your comfort in the role before making a larger commitment.

      If you work in a transactional environment, and your personal and career goal is to improve your value as an employee and organizational leader, then now is the time to earn your Lean Six Sigma Transactional Green Belt.

  • Benefits +

      Online training through MoreSteam is:

    • Flexible: This course is presented in a logical, DMAIC format, but the sessions are modular, so you can explore the material as, how, and when you like.
    • Accessible: Online training is available to you wherever you have an Internet connection and a browser.
    • Responsive: The quizzes provide immediate feedback. The practice-based interactive exercise will engage your interest and help you to remember the material.
    • Affordable: e-Learning has a far lower cost than classroom training. You have no travel expenses and don't miss valuable days at work.
    • Meaningful: As proof of your expertise, you will receive a certificate of completion and CEUs or PDUs of credit.
  • What the Alumni Say +

    • Selected recent quotes from our alums:
    • "This is one the best online courses that I have attended and provides a very clear understanding of Lean Six Sigma even to the uninitiated."
    •     - Senapathy S., Emirates NBD
    • "I was concerned that it was going to be very boring & hard to follow. I was pleasantly surprised. I enjoyed each lesson. The content was informative & interactive. A job well done!"
    •     - Adrienne M., GlaxoSmithKline
    • "I really enjoyed the course. I have started applying many of the methodologies that I have learned so far into my day-to-day routines, and I can see the difference."
    •     - Abdi H., Hertz
    • "I would recommend MoreSteam U as a credible and reputable resource for acquiring Lean Six Sigma training. The modules are interactive, easy to navigate, and greatly balance theoretical knowledge with practical application and examples. The workbook is easy to print and a great resource, as are the free available resources."
    •     - Debra W., Health Quality Ontario
  • Course Outline +

      Session 1: Introduction to Lean Six Sigma
      Introduction
      Higher Standards for Higher Performance
      Input Determines Output
      Lean Six Sigma Defined
      What's In a Name?
      The 5 Lean Principles
      The 8 Forms of Waste
      Success Stories
      The Sigma Level
      The 99.9% Problem
      DNA of a Champion
      Lean Six Sigma Framework
      DMAIC - The Lean Six Sigma Improvement Process
      Lean and DMAIC
      Thought Process Mapping - Toolset
      Organizing for Success
      Working Relationships
      Introduction to EngineRoom®
      Exercises and Quiz
      Session 2: Define I - Starting a Project and Leading Teams
      Getting Started - Project Initiation
      Project Selection Toolset
      Project Charter Toolset
      Project Planning & Tracking Toolset
      Leadership Thinking
      Robot Leadership
      Fueling The Improvement Engine
      Leading Teams
      Developing an Effective Team
      Improving Team Development
      4 Conversations Toolset
      Leading Change
      Leading Change - Continued
      Success Factors For Effective Change Management
      Stakeholder Analysis - RACI Matrix
      Leadership Reflection
      Exercises and Quiz
      Session 3: Define II - Voice of the Customer
      Voice Of The Customer
      Focus on The Customer
      Understanding Customer Requirements
      Where to Go For Customer Requirements
      Conducting Surveys
      Survey Considerations
      Surveys - Sampling Frame
      Structuring Survey Questions
      The Degree of Uncertainty in Sampling
      Guideline for Margin of Error
      Affinity Diagram Toolset
      CTQC Tree Diagram Toolset
      Operational Definition Toolset
      Voice Of The Customer As Specifications
      Exercises and Quiz
      Session 4: Define III - Mapping the Process
      Drawing a Process Picture
      Process Thinking
      The Source of Value
      Value Stream Leverage
      Process Mapping - Overview
      Process Mapping (SIPOC) Toolset
      Flow Charts
      Value-Added Flow Charts
      Spaghetti Charts
      Takt Time
      Value Stream Mapping Toolset
      Define Tollgate - Progress Review
      Exercises and Quiz
      Session 5: Measure I - Measurements and Basic Statistics
      Measurements and Basic Statistics
      Business Problem Solving
      Basic Statistical Terms
      Descriptive and Inferential Statistics
      Measurements
      Discrete vs. Continuous Measurements
      Measurement Subjects
      Graphical Summaries
      Pareto Chart Toolset
      Histogram Toolset
      Understanding Variation
      Measuring Central Tendency
      Quantifying Process Variability
      The Normal Distribution
      Exercises and Quiz
      Session 6: Measure II - Measurement System Analysis
      Measurement System Analysis - Introduction
      Measurement As A Process
      Cause & Effect Matrix Toolset
      The Analysis of Measurement Systems
      Attribute Measurement System Analysis
      Calibration of Measurement Systems
      Collecting Data
      Developing a Sampling Plan
      Baseline Performance
      Derivative Performance Metrics - Throughput Yield
      Derivative Performance Metrics - Rolled Throughput Yield
      Calculating the Sigma Level - Toolset
      Exercises and Quiz
      Session 7: Measure III - Charting Process Behavior
      Introduction - Charting Process Behavior
      Trend Chart Toolset
      SPC - Introduction and Background
      SPC - Introduction to Control Charts
      SPC - Control Chart Limits
      SPC - More On Control Limits
      Implementing SPC
      SPC Chart Selection
      X and Moving Range Charts - Toolset
      Attribute Control Chart Toolset
      Measure Tollgate - Progress Review
      Exercises and Quiz
      Session 8: Analyze I - Identifying Potential Root Causes
      ANALYZE I - Introduction
      Finding The Root Cause
      Cause & Effect Diagram Toolset
      5-Why, 1-How
      A Combination of 5-Why, Pareto, and Trend Charts
      Scatter Plot Toolset
      Correlation and Regression Analysis
      Multiple Regression Toolset
      Exercises and Quiz
      Session 9: Analyze II - Hypothesis Testing
      ANALYZE II - Introduction
      Introduction to Hypothesis Testing
      The Process On Trial
      The Hypothesis - Accept or Reject?
      Types of Error
      Hypothesis Testing
      Confidence Intervals
      Treatment Comparisons - Control Charts
      Comparing Two Proportions Toolset
      Comparing Two Means - t-Test Toolset
      Comparing Multiple Means - ANOVA Toolset
      Hypothesis Testing Learning Lab
      Analyze Tollgate - Progress Review
      Exercises and Quiz
      Session 10: Improve
      Improve
      Benchmarking
      Brainstorming
      Narrowing Down The List of Ideas
      FMEA Toolset
      Error-proofing
      Continuous Flow Toolset
      Balancing Capacity with Demand
      Quick Changeover Toolset
      Cellular Processing Toolset
      Pull System Overview
      Kaizen Toolset
      Prioritizing and Selecting a Solution
      The A3 One-Page Report
      Corrective Action Matrix
      Piloting a Solution
      System Dynamics Toolset
      Improve Tollgate - Progress Review
      Exercises and Quiz
      Session 11: Control
      Control
      Control Charts Revisited
      The Process Control Plan
      More On FMEA
      Visual Control
      5-S Approach
      Best Practices and Lessons Learned
      Standardized Work - Documenting Process Changes
      Ending the Project
      Control Tollgate - Progress Review
      Exercises and Quiz
      Course Completion
      The Lean Six Sigma Journey
  • Course Options +

      Industry Options

      This course is available in several "industry flavors": Manufacturing (default), Healthcare, Financial Services, and Services.

      Each version features customized case studies, examples and exercises. You can select your version when you purchase the course.

  • Certification +

      At MoreSteam, we adhere to a high standard, where certification requires you to complete this training course, a comprehensive exam, and an approved project.

      Green Belt Certification is a separate process, however, you cannot take the certification with this version of the Green Belt. The certification exam and project require you to know more statistical techniques than are covered in this course.

      If Green Belt certification is your ultimate goal, then you must enroll and complete the 80-hour Green Belt training and then the Green Belt certification.

  • Materials +

      Material Provided by MoreSteam.com

      The course content includes a host of reference materials, video tutorials, practice data sets (provided as Microsoft Excel files) for engaging in statistical analysis, and an easily printed workbook for both note taking and additional exercises.

      This course includes a a copy of EngineRoom® for Excel, our Excel-based solution for data analysis.

      Material Provided by Student

      MoreSteam eLearning is provided entirely online; all you need to access and make use of the course content is an internet connection, a modern browser and spreadsheet software. Please review the system requirements below.

  • Support +

      When in your training course, you can use the on-screen Help features (e.g., glossary of terms and site search) for information. You can contact the Course Instructor by email during regular business hours to request assistance.

      For general technical support, you can visit our MoreSteam University support section, where you can search through our online knowledge base or send us a support request.

  • System Requirements +

    • The following are system requirements for MoreSteam eLearning:

      • Operating System: Microsoft Windows (7 and higher) or Apple Mac OS X
      • Microsoft Office®: English-language (U.S.) version 2007 or higher.
        • Network: Microsoft Excel must be running locally. EngineRoom will not perform correctly if you are running Microsoft Excel over a network as a distributed application.
        • Versions: Only one version of Microsoft Excel can exist. EngineRoom will not perform correctly if there are multiple versions of Microsoft Excel installed on a single computer.
        • Macro Security: EngineRoom contains macros; therefore Microsoft Excel macro security must be set to medium or lower.
        • Toolpaks: The Microsoft Excel Analysis Toolpak and Analysis Toolpak VBA must be installed.
      • Display Properties Setting: Minimum 1024 x 768 screen resolution.
      • Audio: Optional audio in course.
      • Browser:
      • Adobe Acrobat Reader: Latest version
      • Flash 10 Player: Latest version
      • Note: The course content requires that any pop-up blocker be disabled.

Common Questions

When can I begin the course?

You can start MoreSteam courses any time after purchase. You do not have to wait for other students to fill a class or have to attend an instructor-led "kickoff" event. All the materials and instructions are online, and you can complete the course at your own pace.

Are there pre-requisites to this course?

This course has no pre-requisites. Unlike other online providers, we do not require you to take any prerequisite course for this level of training.

How long does Green Belt training take?

You have 365 days to complete the course, which represents about 70 hours of training, not including any external projects you may choose to complete.

Do I need a project to complete the training?

No. We do not require a project for training, though we strongly recommend that you accompany the coursework with a meaningful project.

A real-world project will significantly enhance the learning experience because you can use it to directly practice the concepts and tools as you complete the course.

Do you offer pricing discounts for groups of trainees and deployments?

Of course! Many of our larger customers send tens to hundreds of employees through Green Belt training. Please contact us directly to discuss your specific needs.