MoreSteam Black Belt Body of Knowledge
The MoreSteam Lean Six Sigma Black Belt Body of Knowledge defines the advanced competencies required of improvement leaders who deliver impact at scale. Created in collaboration with The Ohio State University's Center for Operational Excellence, it sets a rigorous, practice-anchored standard for mastering complex analysis, cross-functional leadership, and strategic deployment of Lean Six Sigma.
Building on Green Belt foundations, the Black Belt BoK emphasizes enterprise-level problem solving: strategy-aligned project selection and financial scoping, advanced statistical methods (regression and correlation modeling, hypothesis testing, ANOVA, Design of Experiments including blocking and optimization), capability and SPC analysis, risk assessment (e.g., FMEA), and robust control planning. It also codifies the leadership side of the role—coaching Green Belts, guiding change, and coordinating stakeholders—within a structured DMAIC progression and with consideration for DFSS where appropriate.
This Black Belt standard is accredited by the International Society of Six Sigma Professionals, reflecting broad industry recognition of its rigor. The knowledge areas outlined here underpin the MoreSteam Lean Six Sigma Certification program, where candidates demonstrate mastery through assessments, applied case work, and project evidence—ensuring the credential signals real capability, not just completion.
| Master Requirement Key Bloom's Taxonomy | |
|---|---|
| CR | Create new methods, processes, systems, concepts, and ideas |
| EV | Evaluate to draw conclusions and reach judgments through interpretation of analytical work |
| AN | Analyze critically to compare and contrast, discriminate through experimentation, and identify inter-relationships |
| AP | Apply information, methods, and procedures in a new way or in a different context |
| UN | Understand and explain ideas and concepts |
| RE | Remember terminology, facts, and definitions |
| Topic Area | Topic | Mastery Requirement* | Mastery Assessment |
|---|---|---|---|
| General | |||
| General | Topic: Lean Six Sigma Defined | Mastery Requirement*: UN | Mastery Assessment: Describe nature and purpose of Lean Six Sigma |
| Topic: Integration of Lean and Six Sigma | Mastery Requirement*: UN | Mastery Assessment: Compare and contrast focus and approaches (Process Velocity and Quality) | |
| Topic: Y=f(X) Input Determines Output | Mastery Requirement*: EV | Mastery Assessment: Express business processes as a transfer function | |
| Topic: The Business Case for Lean Six Sigma | Mastery Requirement*: AP | Mastery Assessment: Describe value proposition of Lean Six Sigma as a methodology | |
| Topic: Origins of Lean and Six Sigma | Mastery Requirement*: UN | Mastery Assessment: Understand historical perspective and evolution | |
| Topic: Lean Principles | Mastery Requirement*: UN | Mastery Assessment: Describe the fundamental principles of Lean | |
| Topic: 8 Wastes | Mastery Requirement*: AP | Mastery Assessment: Identify different types of waste in a process | |
| Topic: DMAIC - The Lean Six Sigma Improvement Process | Mastery Requirement*: EV | Mastery Assessment: Apply DMAIC methodology to organize project thinking and work | |
| Topic: Lean and DMAIC | Mastery Requirement*: AP | Mastery Assessment: Apply DMAIC methodology at varying levels of complexity based on project requirements and mix of "Lean" vs "Variation Reduction" activities | |
| Topic: Thought Process Mapping | Mastery Requirement*: AN | Mastery Assessment: Employ Question->Action->Answer approach to guide critical thinking | |
| Project Management | |||
| Project Management | Topic: Organizing for Success | Mastery Requirement*: UN | Mastery Assessment: Understand critical organizational success factors |
| Topic: Working Relationships & Responsibilities | Mastery Requirement*: UN | Mastery Assessment: Understand typical work role definitions and structure | |
| Topic: Balanced Scorecard Analysis | Mastery Requirement*: AP | Mastery Assessment: Develop high-level metrics to present comprehensive representation of performance across critical dimensions | |
| Topic: Project Selection | Mastery Requirement*: AP | Mastery Assessment: Select projects based on systematic analysis of key organizational performance metrics, comparing actual to imperative to identify gaps | |
| Topic: Project Charter | Mastery Requirement*: CR | Mastery Assessment: Create project charter with compelling business case, clear objectives, and appropriate scope of action | |
| Topic: Project Tracking | Mastery Requirement*: EV | Mastery Assessment: Systematically plan and execute project work activities | |
| Topic: Leading Project Teams | Mastery Requirement*: AP | Mastery Assessment: Provide positive leadership energy to accomplish project goals through people: communicate, convince, coordinate, and compel | |
| Topic: Leading Change | Mastery Requirement*: AP | Mastery Assessment: Apply change management techniques to accomplish project objectives | |
| Topic: Leader Standard Work | Mastery Requirement*: AP | Mastery Assessment: Formulate appropriate leader standard work to build organizational habits that support institutional process improvement activities | |
| Topic: Stakeholder Analysis - RACI Matrix | Mastery Requirement*: AP | Mastery Assessment: Recognize stakeholders, their needs, possible conflicts or resistance, and plan and communicate accordingly | |
| Define Phase of DMAIC | |||
| Define Phase of DMAIC | Topic: Process Thinking and The Value Stream | Mastery Requirement*: UN | Mastery Assessment: Define high level value streams |
| Topic: Process Mapping - Overview | Mastery Requirement*: AN | Mastery Assessment: Understand alternate forms of process mapping and apply criteria to select the appropriate type of map for the situation | |
| Topic: SIPOC Maps | Mastery Requirement*: AP | Mastery Assessment: Construct SIPOC map incorporating relevant elements | |
| Topic: Process Flow Charts and Swim Lanes | Mastery Requirement*: AP | Mastery Assessment: Construct Flow Chart using standard symbols and with activities identified by department or function | |
| Topic: Value-Added Flow Charts (7/8 Wastes) | Mastery Requirement*: AP | Mastery Assessment: Construct Flow Chart which identifies non-value-added activities | |
| Topic: Spaghetti Charts | Mastery Requirement*: AP | Mastery Assessment: Construct chart to map the physical flow of materials or virtual flow of information | |
| Topic: Value Stream Mapping (Current State, Takt Time) | Mastery Requirement*: AP | Mastery Assessment: Construct Value Stream Map of current/future process state, showing order flows, processing time by step, inventories, delays, set-up times, takt time, and overall cycle time (lead time), waste, and bottlenecks | |
| Topic: Voice of The Customer | Mastery Requirement*: UN | Mastery Assessment: Express importance of customer-driven activities | |
| Topic: Understanding Customer Requirements (Kano Model) | Mastery Requirement*: AP | Mastery Assessment: Apply Kano Analysis to identify opportunities to "delight" customers | |
| Topic: Sources of Customer Data | Mastery Requirement*: UN | Mastery Assessment: Recognize sources for VOC data | |
| Topic: Conducting Surveys | Mastery Requirement*: UN | Mastery Assessment: Recognize situations calling for a survey to collect customer data | |
| Topic: Surveys - Sampling Frame | Mastery Requirement*: AP | Mastery Assessment: Incorporate sample frame considerations to achieve representative sample | |
| Topic: Structuring Survey Questions | Mastery Requirement*: AP | Mastery Assessment: Structure survey questions to achieve desired results and avoid bias | |
| Topic: The Degree of Uncertainty in Sampling | Mastery Requirement*: AP | Mastery Assessment: Factor uncertainty into survey analysis | |
| Topic: Guideline for Margin of Error | Mastery Requirement*: AP | Mastery Assessment: Incorporate margin of error into analysis of survey results | |
| Topic: Affinity Diagram Toolset | Mastery Requirement*: AP | Mastery Assessment: Use Affinity Diagram to sort and group customer data | |
| Topic: CTQC Tree Diagram | Mastery Requirement*: AP | Mastery Assessment: Develop Tree Diagram to refine general customer requirements into Critical To Quality Requirements | |
| Topic: Operational Definitions | Mastery Requirement*: CR | Mastery Assessment: Craft operational definitions to express customer requirements in clear and objective terms | |
| Topic: Voice Of The Customer As Specifications | Mastery Requirement*: AN | Mastery Assessment: Translate customer requirements into internal process/product specifications | |
| Topic: Quality Function Deployment (QFD) | Mastery Requirement*: EV | Mastery Assessment: Employ Quality Function Deployment to develop the internal process parameters necessary to meet customer requirements | |
| Topic: Define Phase Tollgate Review | Mastery Requirement*: EV | Mastery Assessment: Review critical questions for the Define Phase to ensure that answers have been developed | |
| Measure Phase of DMAIC | |||
| Measure Phase of DMAIC | Topic: Measurements and Basic Statistics | Mastery Requirement*: UN | Mastery Assessment: Describe the role of measurements and basic statistics in the Measure phase of a DMAIC project |
| Topic: Business Problem Solving Using Statistics | Mastery Requirement*: AN | Mastery Assessment: Express practical problems as statistical questions, and translate statistical answers into practical answers | |
| Topic: Basic Statistical Terms | Mastery Requirement*: AP | Mastery Assessment: Describe basic statistical terms in structuring actions to answer critical questions | |
| Topic: Descriptive and Inferential Statistics | Mastery Requirement*: AP | Mastery Assessment: Differentiate between Descriptive and Inferential Statistics | |
| Topic: Discrete vs. Continuous Measurements | Mastery Requirement*: AP | Mastery Assessment: Identify the most useful type of data to collect to meet project requirements | |
| Topic: Measurement Subjects | Mastery Requirement*: AP | Mastery Assessment: Distinguish between types of measurement subjects | |
| Topic: Graphical Summaries | Mastery Requirement*: AN | Mastery Assessment: Interpret the information conveyed by graphical representations of data | |
| Topic: Statistical Software (Minitab, EngineRoom, JMP, or other) | Mastery Requirement*: AP | Mastery Assessment: Demonstrate use of statistical software to analyze data | |
| Topic: Pareto Chart | Mastery Requirement*: AN | Mastery Assessment: Use Pareto Charts to rank by frequency and interpret the output | |
| Topic: Measuring Central Tendency | Mastery Requirement*: AN | Mastery Assessment: Calculate and interpret appropriate measures of central tendency in analyzing process performance (mean, median, mode) | |
| Topic: Quantifying Process Variability | Mastery Requirement*: AN | Mastery Assessment: Calculate and interpret appropriate measures of variation in analyzing process performance (variance, standard deviation, range) | |
| Topic: The Normal Distribution | Mastery Requirement*: AN | Mastery Assessment: Apply normal distribution concepts to assessments of capability and employ Z-scores to model probability | |
| Topic: Cause & Effect Matrix Toolset | Mastery Requirement*: EV | Mastery Assessment: Systematically identify process inputs with potential to significantly affect the output of interest | |
| Topic: Measurement System Analysis (MSA) | Mastery Requirement*: UN | Mastery Assessment: Appreciate the important role of measurement system analysis | |
| Topic: Measurement As A Process | Mastery Requirement*: AP | Mastery Assessment: Apply the study of measurement system capability as a process | |
| Topic: Requirements of Measurement Systems | Mastery Requirement*: AP | Mastery Assessment: Execute measurement analysis to address the requirements of a reliable system | |
| Topic: Gauge R & R (Variable Data) | Mastery Requirement*: EV | Mastery Assessment: Evaluate systems used to collect variable data | |
| Topic: MSA - Graphing | Mastery Requirement*: EV | Mastery Assessment: Apply graphical analysis to enhance MSA evaluation | |
| Topic: Attribute Measurement System Analysis | Mastery Requirement*: EV | Mastery Assessment: Evaluate systems used to collect attribute data | |
| Topic: Calibration of Measurement Systems | Mastery Requirement*: AP | Mastery Assessment: Apply calibration guidelines to ensure measurement system reliability over time | |
| Topic: Collecting Data | Mastery Requirement*: EV | Mastery Assessment: Develop a data collection plan | |
| Topic: Developing a Sampling Plan | Mastery Requirement*: AP | Mastery Assessment: Incorporate effective sampling guidelines | |
| Topic: Establishing Baseline Performance | Mastery Requirement*: EV | Mastery Assessment: Select and apply the appropriate measurements and interpret results | |
| Topic: Throughput Yield and Rolled Throughput Yield | Mastery Requirement*: EV | Mastery Assessment: Calculate and interpret results | |
| Topic: The Process Sigma Level | Mastery Requirement*: EV | Mastery Assessment: Calculate and interpret results | |
| Topic: Charting Process Behavior (SPC) Background | Mastery Requirement*: UN | Mastery Assessment: Describe origin and purpose of Control Charts | |
| Topic: Trend Charts (Run Charts) | Mastery Requirement*: EV | Mastery Assessment: Create and interpret this type of chart | |
| Topic: SPC Concepts & Control Limits | Mastery Requirement*: AP | Mastery Assessment: Employ Control Limits to evaluate process stability | |
| Topic: Types of SPC Charts | Mastery Requirement*: AP | Mastery Assessment: Recognize which chart should be applied in a given situation | |
| Topic: Rational Subgrouping | Mastery Requirement*: EV | Mastery Assessment: Develop a rational sampling plan to represent the entire process output | |
| Topic: X and Moving Range Charts | Mastery Requirement*: EV | Mastery Assessment: Create and interpret this type of chart | |
| Topic: Attribute Control Charts | Mastery Requirement*: EV | Mastery Assessment: Create and interpret this type of chart | |
| Topic: X-bar and R Charts; X-bar and S Charts | Mastery Requirement*: EV | Mastery Assessment: Create and interpret this type of chart | |
| Topic: Process Capability (Cp, Cpk, Pp, Ppk) | Mastery Requirement*: EV | Mastery Assessment: Assess process capability, factoring in prerequisites of process stability and normality | |
| Topic: Normality Assessment, Transformation of Non-Normal Data | Mastery Requirement*: EV | Mastery Assessment: Recognize impact of non-normality and take actions as required to transform data | |
| Topic: Performance Baseline: Sigma Level | Mastery Requirement*: | Mastery Assessment: Use the Sigma Level to establish a reference value for process performance | |
| Topic: Rapid Improvements - Leading Kaizen Events | Mastery Requirement*: EV | Mastery Assessment: Organize and execute rapid improvement events (Kaizen Blitz) | |
| Topic: Future State VSM - Line Balancing | Mastery Requirement*: EV | Mastery Assessment: Create future state Value Stream Maps, incorporating balancing of resources | |
| Topic: MEASURE - Tollgate Review | Mastery Requirement*: EV | Mastery Assessment: Review critical questions for the Measure Phase to ensure that answers have been developed | |
| Analyze Phase of DMAIC | |||
| Analyze Phase of DMAIC | Topic: Finding The Root Cause - Basic Concepts | Mastery Requirement*: AP | Mastery Assessment: Recognize and apply alternate methods of root cause identification and validation |
| Topic: Cause & Effect Diagram | Mastery Requirement*: EV | Mastery Assessment: Draw upon process experience to systematically identify potential root causes | |
| Topic: 5-Why, 1-How | Mastery Requirement*: EV | Mastery Assessment: Use sequential questions to uncover causal relationships | |
| Topic: Box Plots | Mastery Requirement*: EV | Mastery Assessment: Stratify a data set by any attribute and compare the subgroups both visually and statistically | |
| Topic: Scatter Plots | Mastery Requirement*: EV | Mastery Assessment: Evaluate correlation between variables graphically | |
| Topic: Root Cause Tree | Mastery Requirement*: AN | Mastery Assessment: Establish the links between an effect and a branching system of causes | |
| Topic: Correlation and Regression Analysis | Mastery Requirement*: EV | Mastery Assessment: Evaluate correlation between variables statistically | |
| Topic: Multiple Regression | Mastery Requirement*: EV | Mastery Assessment: Identify relationships between multiple inputs and a continuous output and build a mathematical model of the relationship | |
| Topic: Logistic Regression | Mastery Requirement*: EV | Mastery Assessment: Identify relationships between multiple inputs and a discrete binary output and build a mathematical model of the relationship | |
| Topic: Estimating Population Proportion | Mastery Requirement*: AP | Mastery Assessment: Determine required sample size to estimate population proportion | |
| Topic: Estimating Population Mean | Mastery Requirement*: AP | Mastery Assessment: Determine required sample size to estimate population mean | |
| Topic: Hypothesis Testing: Purpose, Concepts and Language | Mastery Requirement*: AP | Mastery Assessment: Recognize situations where a formal test of hypothesis is warranted | |
| Topic: Formatting the Hypothesis to be Tested | Mastery Requirement*: EV | Mastery Assessment: Properly format null and alternate hypotheses | |
| Topic: Types of Error - Alpha and Beta | Mastery Requirement*: AN | Mastery Assessment: Understand types of error and incorporate into testing plan | |
| Topic: Power Analysis | Mastery Requirement*: AN | Mastery Assessment: Design test to meet power requirements | |
| Topic: Confidence Intervals | Mastery Requirement*: AN | Mastery Assessment: Apply confidence intervals to interpret the results of a test | |
| Topic: Treatment Comparisons using Control Charts | Mastery Requirement*: EV | Mastery Assessment: Recognize the role of control charts in evaluating process changes | |
| Topic: Comparing One Proportion to a Standard | Mastery Requirement*: EV | Mastery Assessment: Select the correct test, structure null and alternate hypotheses, satisfy underlying assumptions, analyze for statistically significant difference, and interpret results | |
| Topic: Comparing Two Proportions - Z-test | Mastery Requirement*: EV | Mastery Assessment: Select the correct test, structure null and alternate hypotheses, satisfy underlying assumptions, analyze for statistically significant difference, and interpret results | |
| Topic: Comparing Multiple Proportions - Chi-Square | Mastery Requirement*: EV | Mastery Assessment: Select the correct test, structure null and alternate hypotheses, satisfy underlying assumptions, analyze for statistically significant difference, and interpret results | |
| Topic: Comparing One Mean to a Standard - t-test | Mastery Requirement*: EV | Mastery Assessment: Select the correct test, structure null and alternate hypotheses, satisfy underlying assumptions, analyze for statistically significant difference, and interpret results | |
| Topic: Comparing Two Means - t-test | Mastery Requirement*: EV | Mastery Assessment: Select the correct test, structure null and alternate hypotheses, satisfy underlying assumptions, analyze for statistically significant difference, and interpret results | |
| Topic: Comparing Multiple Means - ANOVA/F-test | Mastery Requirement*: EV | Mastery Assessment: Select the correct test, structure null and alternate hypotheses, satisfy underlying assumptions, analyze for statistically significant difference, and interpret results | |
| Topic: Confidence Intervals - Least Significant Difference | Mastery Requirement*: EV | Mastery Assessment: Employ confidence intervals to evaluate observed differences | |
| Topic: Comparing One Variance to a Standard - Chi-Square | Mastery Requirement*: EV | Mastery Assessment: Select the correct test, structure null and alternate hypotheses, satisfy underlying assumptions, analyze for statistically significant difference, and interpret results | |
| Topic: Comparing Two Variances - F-test | Mastery Requirement*: EV | Mastery Assessment: Select the correct test, structure null and alternate hypotheses, satisfy underlying assumptions, analyze for statistically significant difference, and interpret results | |
| Topic: Parametric vs. Non-Parametric Tests | Mastery Requirement*: AN | Mastery Assessment: Recognize the difference between types of hypothesis test and apply the correct test to fit the situation | |
| Topic: Non-Parametric Tests: Sign, Wilcoxon Signed-Ranks, Mann-Whitney-Wilcoxon, Kruskal-Wallis, Friedman | Mastery Requirement*: EV | Mastery Assessment: Select the correct test, structure null and alternate hypotheses, satisfy underlying assumptions, analyze for statistically significant difference, and interpret results | |
| Topic: Design of Experiments (DOE): Purpose, Principles | Mastery Requirement*: UN | Mastery Assessment: Describe purpose and principles of DOE | |
| Topic: DOE: Process, Components, Guidelines | Mastery Requirement*: AN | Mastery Assessment: Recognize the correct circumstances to employ DOE and follow the experimental process in doing so | |
| Topic: Selecting the Right Experimental Design | Mastery Requirement*: EV | Mastery Assessment: Select a design to balance experimental objectives | |
| Topic: DOE: Blocking | Mastery Requirement*: EV | Mastery Assessment: Determine proper use of blocking | |
| Topic: DOE: Power Analysis | Mastery Requirement*: EV | Mastery Assessment: Use of replicates to achieve required level of power | |
| Topic: DOE: Single Factor Experiments | Mastery Requirement*: EV | Mastery Assessment: Compare effectiveness of 3 or more alternative treatments or methods, including blocking for sources of known variation | |
| Topic: DOE: Two Level Full Factorial Designs | Mastery Requirement*: EV | Mastery Assessment: Identify main effects and interactions, construct model, analyze model diagnostics and evaluate model quality, interpret results, and relate to subject process in practical terms | |
| Topic: DOE: Two Level Fractional Factorial Designs | Mastery Requirement*: EV | Mastery Assessment: Identify main effects and interactions, construct model, analyze model diagnostics and evaluate model quality, interpret results, and relate to subject process in practical terms | |
| Topic: DOE: General Factorial Designs | Mastery Requirement*: EV | Mastery Assessment: Identify main effects and interactions, construct model, analyze model diagnostics and evaluate model quality, interpret results, and relate to subject process in practical terms | |
| Topic: ANALYZE - Tollgate Review | Mastery Requirement*: EV | Mastery Assessment: Review critical questions for the Analyze Phase to ensure that answers have been developed | |
| Improve Phase of DMAIC | |||
| Improve Phase of DMAIC | Topic: Design for Six Sigma (DFSS) Overview | Mastery Requirement*: UN | Mastery Assessment: Recognize the complementary role of Design for Six Sigma |
| Topic: Benchmarking | Mastery Requirement*: AN | Mastery Assessment: Conduct benchmarking studies for comparative purposes | |
| Topic: Brainstorming | Mastery Requirement*: AP | Mastery Assessment: Facilitate effective brainstorming | |
| Topic: Multi-voting | Mastery Requirement*: AP | Mastery Assessment: Employ multi-voting to prioritize actions | |
| Topic: FMEA | Mastery Requirement*: EV | Mastery Assessment: Prioritize, evaluate, and resolve potential risks | |
| Topic: Error-proofing | Mastery Requirement*: EV | Mastery Assessment: Implement process changes to prevent the root cause of errors | |
| Topic: Prioritizing and Selecting a Solution | Mastery Requirement*: EV | Mastery Assessment: Systematically select improvement solution sets | |
| Topic: The A3 One-Page Report | Mastery Requirement*: AN | Mastery Assessment: Employ the A3 approach to organize and communicate project activities | |
| Topic: Continuous Flow & Little's Law | Mastery Requirement*: AN | Mastery Assessment: Analyze and resolve constraints to move the process toward continuous flow | |
| Topic: Quick Changeover Toolset | Mastery Requirement*: EV | Mastery Assessment: Improve process flow by reducing changeover or set-up time | |
| Topic: Cellular Processing Toolset | Mastery Requirement*: EV | Mastery Assessment: Implement work-cells to improve process flow | |
| Topic: Theory of Constraints (TOC) - Line Balancing | Mastery Requirement*: AN | Mastery Assessment: Use TOC principles to identify, elevate, and resolve bottlenecks | |
| Topic: A-B-C Work Stratification | Mastery Requirement*: EV | Mastery Assessment: Determine inventory levels based on stratification | |
| Topic: Internal Pull Systems | Mastery Requirement*: AN | Mastery Assessment: Set up internal pull systems to improve flow and reduce inventories | |
| Topic: External Pull Systems | Mastery Requirement*: AN | Mastery Assessment: Set up external pull systems to improve flow and reduce inventories | |
| Topic: Corrective Action Matrix | Mastery Requirement*: AP | Mastery Assessment: Organize and track improvement activities while driving accountability for implementation | |
| Topic: Piloting a Solution | Mastery Requirement*: AP | Mastery Assessment: Trial and evaluate solutions on a small scale prior to full implementation | |
| Topic: System Dynamics | Mastery Requirement*: EV | Mastery Assessment: Identify potential unintended consequences while developing robust process knowledge of balancing and reinforcing forces | |
| Topic: IMPROVE - Tollgate Review | Mastery Requirement*: EV | Mastery Assessment: Review critical questions for the Improve Phase to ensure that answers have been developed | |
| Control Phase of DMAIC | |||
| Control Phase of DMAIC | Topic: Verifying Improvements with Control Charts | Mastery Requirement*: AN | Mastery Assessment: Evaluate "before" vs "after" data to validate process improvements, and employ control charts for ongoing process management |
| Topic: The Process Control Plan | Mastery Requirement*: EV | Mastery Assessment: Establish a process management system for ongoing data collection, monitoring, and reaction | |
| Topic: Visual Control | Mastery Requirement*: AN | Mastery Assessment: Institute visual control techniques to improve process management | |
| Topic: 5-S Approach | Mastery Requirement*: AN | Mastery Assessment: Apply 5-S techniques to organize and streamline the workplace | |
| Topic: Total Productive Maintenance | Mastery Requirement*: AP | Mastery Assessment: Implement TPM practices to improve process reliability and eliminate downtime | |
| Topic: Best Practices and Lessons Learned | Mastery Requirement*: EV | Mastery Assessment: Evaluate successful actions and proactively share lessons learned with the broader organization | |
| Topic: Standardized Work - Documenting Process Changes | Mastery Requirement*: AP | Mastery Assessment: Establish and document standard work to reduce variability | |
| Topic: Ending the Project - Project Hand-off | Mastery Requirement*: AP | Mastery Assessment: Employ a systematic process to transfer responsibilities to the process owner and close the project | |
| Topic: CONTROL - Tollgate Review | Mastery Requirement*: EV | Mastery Assessment: Review critical questions for the Control Phase to ensure that answers have been developed | |
The MoreSteam Green Black Body of Knowledge was developed in collaboration with The Ohio State University.
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