Webcast: Lean Management Systems: Battling Bureaucracy, Broken Processes, & Blocked Systems

Peg Pennington, President - MoreSteam

With all the focus on agile and lean methodologies, organizations keep trying to simplify our very complex world. Yet, few organizations have been successful in sustaining streamlined processes. Rapidly advancing technology, volatile markets, laws, industry regulations, and other factors attack different components of established processes. We begin to expect, and in some instances might accept, more system failures or system "accidents." What counter measures can be implemented to effectively lead your organization through the complexity of daily operations?

Join Pennington as she discusses how operationally excellent companies respond to system complexity to build sustainable, high-quality processes that exceed customer expectations. A key success factor is establishing Lean Management Systems that are truly lean.

In this session, the following key points will be covered:

Peg Pennington, President - MoreSteam

Peg Pennington joined MoreSteam's executive team in 2018 and provides leadership to all company operations. Previously, Pennington served as the Executive Director of the Center for Operational Excellence at Ohio State's Fisher College of Business. In that role, she developed a deep familiarity with the global process improvement community. She is recognized for her advocacy of organizational cultures that embed critical thinking and problem solving into their core competencies.

Pennington helped architect Fisher's unique Master of Business Operational Excellence ("MBOE") program, and continues as an adjunct instructor of the MBOE lean leadership and Six Sigma curriculum. As part of her work with the Center for Operational Excellence, she was instrumental in establishing rigorous standards for Lean Six Sigma certification aligned with industry expectations.

Her academic credentials include a bachelor's degree in finance from Michigan State University and an MBA from the University of Dayton.