Gridlock: A Role-Based Lean Workflow Game Simulation

Motivate Your Team to Think Lean

Demonstrate High-Impact Lean Concepts in an Engaging Way for Any Audience

The baseline process flow in Gridlock incorporates common real-world process problems and sources of waste, like high Work-In-Process (WIP), low visibility and rework. It's up to the participants to work together to strategically determine which process changes will yield the best results.

Time To Complete

1-2 hours


5-7 Participants

Key Concepts

Introduction to Lean Thinking, 8 Wastes, Process Flow, Work-In-Process (WIP), Pull vs. Push systems, Piloting Solutions, Visual Management, The Importance of Cross-Training

A Fun and Easy Mobile-Friendly Experience

Easy to set up and fun to play, Gridlock can be run in teams of five to seven players in under two hours. As a Gridlock Facilitator, you gain access to a complete set of training materials to confidently run the simulation with minimal preparation.

Gridlock players only need a mobile device or laptop to participate in the game. No account creation necessary. Players connect to the Gridlock lobby using a link and the code created by the facilitator. Teams can work together in the same room or remotely and effectively run through the simulation. This hands-on experience is an impactful way to gain an understanding of Lean techniques and process improvement!

All-in-one platform

In Gridlock, participants become part of a contracted software development company. The small development team is experiencing rapid growth with an influx of new projects, and they need help implementing process improvement solutions to streamline their work. Players will take on one of four key roles to complete tasks over the course of three runs, purchasing upgrades between runs to improve their workflow.

Process Workflow

Gridlock Process Flowchart


The Requirements role gathers information and collects voice of the customer data to create projects with clear specifications.

As the simulation progresses, participants can select upgrades to improve requirements by gathering better VOC data.


The Planner evaluates each project and breaks it into discrete tasks to be assigned to each builder.

The Planner will become a key proponent of delegation and be able to see more project information in subsequent runs.


Builders receive tasks based upon their specific skillset and complete simple math problems or web-style captchas.

Teams can choose to invest in cross training, expanding the builders' ability to complete tasks over the course of the sim.


Once tasks are complete, Quality Assurance reviews each piece of work to ensure accuracy, returning defects as needed.

Upgrades to QA ensure that work is processed faster, allowing the team to reduce their WIP.

Get Started

Facilitator License
Gain access to all the materials to facilitate a game of Gridlock with your team.
What's Included
  • Facilitator account access
  • Facilitation materials
  • 5 game tokens (each token for 5-7 players)
  • MoreSteam customer service & support
Facilitator License
Facilitator Training
Learn how to use Gridlock in your training or team event with 1-on-1 support from our facilitation experts.
Starting at*
What's Included
  • Facilitator account access
  • Facilitation materials & walk through video
  • 1-on-1 facilitation support
  • 5 game tokens (each token for 5-7 players)
  • MoreSteam customer service & support
Simulation Access
MoreSteam Facilitation
MoreSteam provides access to the simulation along with virtual or in-person facilitator support.
Per Day
What's Included
  • Simulation access
  • Facilitation provided by MoreSteam
  • Facilitation materials provided on request
  • 5 game tokens (each token for 5-7 players)
  • MoreSteam customer service & support

Download the Datasheet

Download product information about Gridlock to share with your team

Join a Live Demo

Join one of our live simulation demonstrations for a walk through of Gridlock

Frequently Asked Questions

Still have questions? We're here to help.


No Robots. Only humans.

You'll still get a human here, too.