Accelerating Process Improvement with AIFebruary 28, 2024 4:00 PM UTC

The explosion of artificial intelligence (AI) is impacting our lives. Like the internet boom, this latest disruption feels like changes are happening overnight, with millions of ongoing experiments exploring AI's capabilities.

We are embracing the AI disruption and are excited to explore its potential to see how the evolving technology will change the future of continuous improvement.

Join us for a "fireside chat" webinar hosted by Bill Hathaway and Emmanuel Aouad as they discuss the impact of Generative AI on process improvement. Bill and Emmanuel will share insights on how AI is introducing a novel approach to leveraging tools in our process improvement toolkit, with a special focus on Large Language Models (LLMs). The discussion will explore various AI-related topics, from enhancing problem statements on project charters to streamlining data pre-processing and root cause discovery. Bill and Emmanuel will discuss how AI can improve affinitization sessions post-brainstorming and strengthen our change management approach.

In this session, we will:

  • Discuss the areas of AI that MoreSteam is actively investigating, like analyzing Voice of the Customer data, enhancing project charters through AI-driven improvements in Problem Statements, and conducting exploratory data analysis with ChatGPT and other LLMs.
  • Address the open question of displacing critical thinking and how we can design AI interactions to aid rather than replace a critical thinking approach.
  • Open the floor to attendees to share their experiences and insights from experimenting with AI in process improvement and discuss positive ways that AI is impacting our industry.

Before joining the webinar, check out Bill's latest blog on the topic, "Exploring the Potential of AI in Process Improvement."

Register for the Webinar

Wednesday, February 28, 2024 4:00 PM UTC
Emmanuel Aouad Profile Picture
Emmanuel Aouad

Strategy, Transformation & Operational Excellence LeaderStripe

Emmanuel Aouad is the Strategy, Transformation, and Operational Excellence Leader for Stripe. He is a Six Sigma Black Belt with nearly 13 years of experience in Operational Excellence, Lean and Six Sigma, and Strategy Planning and Execution. Throughout his career, he’s worked for several companies, including Fidelity, Capital One, Lennox International, and Fisher Investments. Emmanuel is a proud alumnus of Wabash College, where he studied Economics and Music. In his free time, he enjoys training for American Ninja Warrior, rapping at nerd conventions, traveling with his wife, and playing Rocket League.

Bill Hathaway
Bill Hathaway


MoreSteam is the brainchild of Bill Hathaway. Prior to founding MoreSteam in 2000, Bill spent 13 years in manufacturing, quality and operations management. After 10 years at Ford Motor Co., Hathaway then held executive level operations positions with Raytheon at Amana Home Appliances, and with Mansfield Plumbing Products.

Bill earned an undergraduate finance degree from the University of Notre Dame and graduate degree in business finance and operations from Northwestern University's Kellogg Graduate School of Management.

Get Notified of Future Webinars

Never miss out! Get notified via email about upcoming webinars