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MoreSteam.com Privacy Statement

This privacy statement discloses the privacy practices for MoreSteam.com. In summary, this policy sets forth our commitment to notify you, our customer, of the following:

  1. What personally identifiable information is collected from you through the website
  2. The organization collecting the information
  3. How the information is used
  4. With whom the information may be shared
  5. What choices are available to you regarding collection, use and distribution of the information
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under MoreSteam.com control
  7. How you can correct any inaccuracies in the information

Information Collection and Use

MoreSteam.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this Privacy Statement. MoreSteam.com collects information from users of MoreSteam.com services at several different points on our website in association with product purchases and online course enrollment, completion, and assessment.

Registration

In order to use certain features of the MoreSteam.com website and services offered through the website, a user may be required to complete a registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide other information, as noted on the registration form, but encouraged so we can provide a more personalized experience on our site. No highly sensitive personal information, such as social security number, medical condition, ethnicity, or political views is collected or stored on our site.

Order

We also request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used by a third-party credit card processing company for payment purposes, and ultimately for MoreSteam to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the user. MoreSteam.com does not store any credit card information.

Cookies

In this context, a "cookie" is a small packet of data that is stored on the user's hard drive and that contains information about the user. Usage of cookies by MoreSteam.com is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site, although they will not be able to use online courses or the TRACtion project tracking system. The user may also be limited in some other areas of our site.

Log Files

We use IP addresses to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site contains links to other sites. Please be aware that MoreSteam.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Likewise, if a user asks to unsubscribe from our newsletter or other communication, we take affirmative action(s) to comply with such requests.

Email-This-Site-To-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. MoreSteam.com will automatically send the friend a one-time email inviting them to visit the site. MoreSteam.com uses this information for the sole purpose of sending this one-time email. The friend may contact support@moresteam.com to request the removal of this information from our database.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, MoreSteam takes reasonable efforts to protect the information both online and offline.

While we use encryption to protect sensitive information online during the purchasing process, we also do everything in our power to protect user-information offline. All of our users' information, not just the sensitive information mentioned above, has restricted access controlled by our hosting service, protected by a firewall. Only employees who need the information to perform a specific job (for example, billing personnel or customer service representatives) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. If you have any questions about the security at our website, you can send an email to support@moresteam.com.

Course Progress and Completion Data

Corporate customers may engage MoreSteam.com to provide online training services to their employees or affiliates. In such cases, the bona fide administrator for a corporate customer may be given access to course progress or completion data for that corporate customer's employees and affiliates only.

Special Offers

We may send new members a welcoming email to verify password and username. Established members may be given the option of electing to receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as a misspelling of a name or change in zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing us at support@moresteam.com.

Choice/Opt-out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to services offered via our site at the point where we ask for the information. For example, users who no longer wish to receive our newsletter may opt-out of receiving these communications by replying to the emailed newsletter with "unsubscribe" in the subject line in the email or by emailing us at support@moresteam.com.

Notification of Changes

If we decide to change our privacy policy, we will publically post the revised policy so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

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