about Operational Excellence



Getting from Good to Great Culture

In a Gallup Chairman's Blog published earlier this year, Jim Clifton shared the prevailing "silver bullet" found in over 40 years of studying lousy-to-great organizational cultures.  Gallup's research found that 70% of the variance between lousy, good, and great cultures can be found in the team leaders' knowledge, skills and talents.  Note that it's not about the players, but the leaders

The importance of leadership is far from breaking news, but the quantification of its importance is attention-getting.  Clifton comments that "great companies got more benefits, more quickly from Six Sigma and lean management."  See what you think of his three recommendations to help you engineer a great culture.


Read "Are You Sure You Have a Great Workplace Culture?"


Register for free downloads of these related research papers from Gallup:


Imagine the Worst Idea Possible

Sometimes, a little "wrong thinking" can get you to the right place.  Learn how an AutoDesk research fellow applied reverse thinking.  He flipped the roles of 'superhero' and 'sidekick' and creatively reframed his leadership role to his company's advantage. 


Read the Harvard Business Review article

Caught in a Fitbit Trap

Are you caught in a numbers trap with metrics without any real impact on the bottom line or organizational objectives?


Read "Is Your Maintenance Organization Caught in a Fitbit Trap?"


Improving Surgical Tray Management

BD recently announced an integrated approach to increase the visibility of operating room instrument trays that will  decrease the time spent tracking them.

.Read the news article

True North for Ambulatory Care

Dr. Jay Lawrence, Associate Chief Quality Officer for Ambulatory Care at The Ohio State University Wexner Medical Center, discussed "Lean Six Sigma in Value-Based Healthcare Transformation" at the August Lean Six Sigma Solutions breakfast.

Access Dr. Lawrence's slide presentation


Feed the Hungry Receives Sponsorship for Training

MoreSteam recently announced a training grant to assist in developing improved processes to help close the gap between food resources and those in need.

Read the news article

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