April 2020: Visit our newsletter archives to see previous months' editions.

MoreSteam Enterprise Process Improvement


about Operational Excellence

Teamwork in tough times

The Arizona Motor Vehicle Division has been working on reducing the lines and offering alternative service options well before the challenges of COVID-19. ADOT's director, John Halikowski, challenged the 3,600+ employees to complete at least 7,200 Kaizen ideas per year — with 100% participation expected. Employees have already implemented hundreds of ideas.

Read "Engaged Workforce Leads to Reduced Wait Times, Happier Customers."

MoreSteam Dev Team

Hackathon: Collaborative Problem-Solving

Taking the time to hone a team's creative problem-solving skills during "normal" business cycles better equips them to adapt and excel when they have to navigate uncharted waters.

Read "Developing Solutions & Team Camaraderie."

Resilience of a diamond

What Research Says about Building Resilience

What can leaders, remote from their teams, do to increase their people's ability to deal with adversity? Previous studies of resilience offer some strategies to weather the new work-at-home protocols.

Read Harvard Business Review's "Build Your Team's Resilience from Home."

Keep the ideas flowing

Keeping the Ideas Flowing

Social distancing is necessary to slow the spread of illness, but don't let it disrupt the flow of ideas and decision-making. Here's a few tools and tactics.

Read MIT Sloan Management Review's "Managing the Flow of Ideas in a Pandemic."



Positive actions

Agile Heroes: Quick Pivots into Action

Our heartfelt thanks to the many who are working to make the world better. Here are just a few examples.

  • Abbott is distributing its newly approved rapid point-of-care COVID-19 tests
  • Anheuser-Busch is making hand sanitizer
  • Dartmouth-Hitchcock launched clinical trials for a potential COVID-19 treatment


Celebrate MBB Certification

Congratulations to Newly Certified MBB

MoreSteam, in partnership with Fisher College of Business at The Ohio State University, recently awarded Lean Six Sigma Master Black Belt certification to Kimberly Cross, Director - Enterprise Excellence at Ecolab. Congrats!

Learn more about our MBB program.

Caliper gauges

Updated Gauge R&R Lesson in eLearning

  • New “Take 2” blackboard videos to summarize key concepts
  • New Deeper Dive to explain the importance of a good gauge
  • New animated example
  • Updated audio and software tutorials

See what else is New in eLearning.



MoreSteam on LinkedIn

Lessons for the Virtual Classroom from 20+ Yrs

Visit our company page to see MoreSteam's President, Peg Pennington, share three key points.

Child left with hilarious lockdown haircut

QA on Break

DIY doesn't always work. This could also be a reason NOT to build your own eLearning!


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