A3 Problem Solving Course
Gain a clear, actionable introduction to A3 problem solving so you can approach challenges systematically, build structured habits, and deliver sustainable improvements in your organization.

Transform the Way You and Your Team Solve Problems
Complex problems need more than quick fixes. They need a clear, structured approach that gets everyone on the same page. Developed at Toyota, A3 thinking provides that discipline by capturing the entire problem-solving process on a single document.
MoreSteam's A3 Problem Solving course walks you step by step through the framework, building a complete A3 as you go: clarifying the problem, capturing current conditions, analyzing root causes, selecting countermeasures, and creating a plan to sustain improvements. Along the way, you'll apply tools like Fishbone Diagrams, control charts, and process maps to validate causes and build an evidence-based path others can understand and trust.
Designed for process improvement professionals applying A3 thinking for the first time or leaders building A3 fluency to coach and strengthen organizational problem-solving. Master A3 problem solving to confidently address persistent issues and lead change with clear, actionable paths to lasting solutions.
Quick Facts
- Course Type
- Online
- Time to Complete
- 5 hours
- CEUs
- 0.5
- PDUs
- 5
- Languages
- English
A3 Problem Solving Course Curriculum
Course Outline
5 Hrs
- Introduction to A3 Problem Solving
- Question-Driven Problem Solving
- Background - Explain the area being addressed and why it is important to the business
- Current Conditions - Assessing baseline performance and current state
- Problem Statement - Clearly stating the problem to be solved
- Goals - Setting specific, measurable, and realistic goals
- Analysis - Applying various tools to determine root cause
- Countermeasures - Using a benefit and effort matrix to determine the best path forward
- Implementation - Creating a clear action plan
- Comparing results to baseline to determine effectiveness and next steps
- Applying A3 Problem Solving
- Session Wrap Up and Skill Check
Included in this course
- Lesson audio, blackboard videos, interactive exercises, and industry case studies
- Course tools to track your progress, highlight the material, take notes, and bookmark lessons for review
- Course include audio narration to support multiple learning styles
- Lessons developed by industry leaders with over 20 years of Lean Six Sigma training
- Downloadable templates and references for making your own A3s
Meet Hexie: Your Personalized AI Tutor
Introducing Hexie, your Personalized AI Tutor, designed to guide you through your eLearning experience. Hexie provides real-time coaching, tailored feedback, and insights to help you better understand course material and achieve your learning goals.
How Hexie Can Help:
- Offers personalized coaching on any topic, with explanations tailored to your learning style, industry, or focus area.
- Explanations of how to use process improvement tools, including how to conduct statistical analyses and interpret results in practical terms.
- Provides feedback on project charters, data collection plans, problem-solving approaches, change management initiatives, and more.
- Generates additional practice questions to reinforce learning and help with mastery of key concepts.
What Hexie Doesn't Do:
- Access, learn from, or use your personal information.
- Replace human coaching in organization-specific contexts.
- Provide answers to skill check or exam questions.

Get Started Today
What's Included
- 5 Hours of Training
- Lesson audio, blackboard videos, interactive exercises, and industry case studies
- Assistance from instructors regarding content-related inquiries
- An in-application feature for taking notes and highlighting the material
- Downloadable templates and references for making your own A3s
Frequently Asked Questions
Still have questions? We're here to help.
614-602-8190
No Robots. Only humans.
support@moresteam.com
You'll still get a human here, too.