Best Practices in Operational Excellence 2025
23rd Annual
BEST PRACTICES IN OPERATIONAL EXCELLENCE
Conference
6 - 8 August 2025 | Columbus, OH
The 23nd Annual Best Practices in Operational Excellence Conference will be held in-person at The Dave Thomas Conference Center in Columbus, Ohio. Join us on August 6-8, 2025 to discuss all things process improvement. Best practices will be shared in keynote presentations, workshops, and peer-to-peer discussions. This is a great opportunity to learn from others and network in a casual setting. Don't miss it!
The conference opens at 8:00 AM ET on Wednesday, August 6, 2025 and will adjourn at noon on Friday, August 8, 2025.
This Year's Featured Speakers
Stephanie Chen
Director of Continuous Improvement
The Wendy's Company
Tom Paider
Vice President, Technology Infrastructure and Computing
Nationwide
Hebe Alexander
Director, Continuous Improvement
McLane
Ryan Magnuson
Senior Operational Excellence Program Manager
Medtronic
Kim Scibelli
Senior Director Supply Chain Excellence
AVS Bio
Jessica Williams
Sr. Director, Business Process
McKesson
Jeremy Dunham
Director, Business Process
McKesson
Meredith Brody
Manager, Commercial Business Solutions
Constellation Energy
Ebony Basset
Principal Project Manager, Business Process Innovation
Constellation Energy
John Gray
Dean’s Distinguished Professor of Operations and Business Analytics
Fisher College of Business, The Ohio State University
Nick Turk
Executive Director of Bridgestone West Quality Integration
Bridgestone Americas
Best Practices in Operational Excellence 2025 Agenda
Wednesday, August 6, 2025
| 7:30 AM - 8:00 AM | Breakfast & Registration |
| 8:00 AM - 9:00 AM | Welcome / Introductions |
| 9:00 AM - 9:30 AM | Break |
| 9:30 AM - 10:30 AM | John Gray - The Ohio State University, Fisher College of Business Topic: Supply Chain |
| 10:30 AM - 10:45 AM | Break |
| 10:45 AM - 12:00 PM | Stephanie Chen - The Wendy's Company Round Table Discussions: AI in CI, Recession-Proofing CI, and Evolving CI across Functional Boundaries |
| 12:00 PM - 1:00 PM | Lunch |
| 1:00 PM - 2:00 PM | Ebony Bassett & Meredith Brody - Constellation Energy Delivering on the Intangibles |
| 2:00 PM - 2:15 PM | Afternoon Break |
| 2:15 PM - 3:15 PM | Kim Scibelli - AVS Bio Topic: Change Management |
| 3:15 PM - 3:45 PM | Afternoon Break |
| 3:45 PM - 5:15 PM | Cool New Suff from the MoreSteam Labs |
| 5:30 PM | Prep for dinner |
| 6:00 PM - 9:00 PM | Social Hour & Casual Dinner at The Columbus Zoo 4850 W. Powell Road, Powell, Ohio |
Thursday, August 7, 2025
| 7:30 AM - 8:00 AM | Breakfast & Registration |
| 8:00 AM - 8:30 AM | Day 2 Opening |
| 8:30 AM - 9:30 AM | Tom Paider - Nationwide Lean Leadership: Ensuring Sustainable Transformation |
| 9:30 AM - 9:45 AM | Break |
| 9:45 AM - 10:45 AM | Hebe Alexander - McLane Topic: Building Momentum at the Start of a CI Initiative |
| 10:45 AM - 11:00 AM | Break |
| 11:00 AM - 12:00 PM | Ryan Magnuson - Medtronic Process Modeling for Rapid Lean Transformations |
| 12:00 PM - 1:00 PM | Lunch |
| 1:00 PM - 2:00 PM | Nick Turk - Bridgestone Making Problem-Solving Skills Accessible Across the Organization |
| 2:00 PM - 2:15 PM | Break |
| 2:15 PM - 3:15 PM | Jessica Williams - McKesson Staying Relevant in a Changing Business Environment: Learned Lessons from Decades of Continuous Improvement at McKesson |
| 3:15 PM - 3:30 PM | Break |
| 3:30 PM - 4:30 PM | TBD |
| 4:30 PM - 5:00 PM | Recap and Discussion of Lessons Learned |
| 5:00 PM | Closing Remarks |
| 6:00 PM - 7:00 PM | Happy Hour at Getaway Brewing 108 N. High Street, Dublin, Ohio |
Friday, August 8, 2025
| 8:00 AM - 8:30 AM | Breakfast & Registration |
| 8:30 AM - 10:00 AM | Track 1: How to Close Common Skills Gaps in Study Halls Track 2: DMAIC Project Simulations Track 3: Lean Training Simulations Track 4: EngineRoom Tips & Tricks |
| 10:00 AM - 10:30 AM | Break |
| 10:30 AM - 12:00 PM | Track 1: Process Modeling with Process Playground Track 2: DMAIC Project Simulations Track 3: Lean Training Simulations Track 4: Leveraging Classification & Regression Trees in Root Cause Analysis |
| 12:00 PM | Adjourn |
Why BP4OPX?
This three day event brings together a gathering of executive leaders involved in Lean Six Sigma, product and service design, and process improvement training. Designed to foster conversations and encourage networking in the field of Operational Excellence.
Keynote Presentations
Keynote Presentations from fellow OpEx leaders in the field. Focused on practical application and knowledge that you can take back to improve your program.
Workshops
Discover and learn about process improvement software, simulations, and coaching tools and see how others are leveraging them as part of their operational excellence initiatives.
Peer-to-Peer Discussions
Open round-table discussions about all things process improvement. Attendees come from multiple industries and have continuous improvement programs that range from long-standing to brand new.
Connecting Senior Leaders in Operational Excellence
BP4OPX aims to build meaningful connections and engage with the OpEx community through networking opportunities and collaborations.
Previous Years Attendees
- Abbott
- Airbnb
- Amazon
- American Society of Quality (ASQ)
- Ardagh Glass
- Arizona Department of Revenue
- Aurorium
- Avery Dennison
- Baptist Health South Florida
- Bath & Body Works
- Berry Global
- BPMI
- Bridgestone Firestone
- Cardinal Health
- Caterpillar
- Cencora
- City of Detroit
- Constellation Energy
- Eli Lilly
- GBQ Partners
- General Motors
- Greif
- Indiana University Health
- Lean Enterprise Institute (LEI)
- Linde
- Lockheed Martin
- McKesson
- McLane
- Milwaukee Area Technical College (MATC)
- Nationwide Children's Hospital
- Naval Nuclear Laboratory
- OhioHealth
- The James Cancer Hospital
- Phoenix Closures
- PPG Industries
- Quanterix
- Rolls-Royce
- Safelite
- Simpson Strong-Tie
- Stripe
- The Ohio State University
- TJX
- The Wendy's Company
- Thomas Jefferson University
- United States Postal Service
- University of Dayton
- Upstart
- Wesco
- Worthington Steel
Conference Details
Suggested Lodging:
Spring Hill Suites Dublin- The conference will be held at The Dave Thomas Conference Center in Columbus, OH.
- The registration fee of $495 includes two and a half days of sessions, breakfast and lunch both days, and a networking reception with dinner.
We get it—life happens. If you need to cancel your registration, here's how it works:
- Cancel 30 days or more before the conference? You'll get a full refund, minus a $50 processing fee.
- Cancel within 29 days of the conference? Unfortunately, we can't offer refunds that close to the event.
If the conference itself is canceled for any reason, don't worry—we'll refund your full registration fee.
