Best Practices in Operational Excellence 2023
21st Annual
BEST PRACTICES IN OPERATIONAL EXCELLENCE
Conference
20-22 September 2023 | Columbus, OH
The 21st Annual Best Practices in Operational Excellence Conference will be held in-person at the Blackwell Inn and Pfahl Conference Center located on The Ohio State University campus in Columbus, Ohio. Join us September 20-22, 2023 to discuss all things process improvement. Best practices will be shared in keynote presentations, workshops, and peer-to-peer discussions. This is a great opportunity to learn from others and network in a casual setting. Don't miss it!
The conference opens at 8:00 AM ET on Wednesday, September 20, 2023 and will adjourn at noon on Friday, September 22, 2023.

This Year's Featured Speakers

Wade Engelbrecht
Operational Excellence Senior leader
Abbott Laboratories

Coleman Simons
Lead Agile Coach
Cencora

Heather Marzano
Continuous Improvement Manager - Information Technology (IT)
Cencora

Kim Koning
Global Operations Excellence Director
Aurorium

Erin Heuser
Manager of Process Improvement
The James Cancer Hospital

Sara Stevenson
Director of Operations Improvement
The James Cancer Hospital

Jeff McCoy
Director of Business Process
McKesson

Kelly Hill
System Director of Quality Improvement
Memorial Health

Katie O'Neill
Operational Excellence Manager
Sterigenics

Steve Crowley
Co-founder
Service Physics

Brian Reece
Co-founder
Service Physics

John Draper
Assistant Professor of Clinical Operations and Business Analytics
The Ohio State University, Fisher College of Business
Why BP4OPX?
This three day event brings together a gathering of executive leaders involved in Lean Six Sigma, product and service design, and process improvement training. Designed to foster conversations and encourage networking in the field of Operational Excellence.

Keynote Presentations
Keynote Presentations from fellow OpEx leaders in the field. Focused on practical application and knowledge that you can take back to improve your program.

Workshops
Discover and learn about process improvement software, simulations, and coaching tools and see how others are leveraging them as part of their operational excellence initiatives.

Peer-to-Peer Discussions
Open round-table discussions about all things process improvement. Attendees come from multiple industries and have continuous improvement programs that range from long-standing to brand new.
Connecting Senior Leaders in Operational Excellence
BP4OPX aims to build meaningful connections and engage with the OpEx community through networking opportunities and collaborations.
Previous Years Attendees
- 5/3 Bank
- AEP
- Anheuser - Busch InBev
- Arizona Governor's Office
- Boeing
- Cardinal Health
- Constellation Energy
- Ecolab
- Ernst & Young
- GE Aviation
- Grange Insurance
- Honeywell
- LabCorp
- Liberty Mutual
- Lilly
- Lockheed Martin Aeronautics
- Mars Petcare
- Mount Carmel Health System
- Nationwide
- OSU Fisher College of Business
- Progressive Insurance
- Rolls-Royce
- Southwest Airlines
- T. Marzetti
- The Wendy's Company
- Uber Technologies, Inc.
- United States Postal Service
- University of Notre Dame
- USAA
- West Pharmaceutical

Conference Details
Suggested Lodging:
The Blackwell Inn- The conference will be held at The Blackwell Inn and Pfahl Conference Center in Columbus, OH.
- The registration fee of $495 includes two and a half days of sessions, breakfast and lunch both days, and a networking reception with dinner.
We get it—life happens. If you need to cancel your registration, here's how it works:
- Cancel 30 days or more before the conference? You'll get a full refund, minus a $50 processing fee.
- Cancel within 29 days of the conference? Unfortunately, we can't offer refunds that close to the event.
If the conference itself is canceled for any reason, don't worry—we'll refund your full registration fee.