MoreNews about Operational Excellence

MoreNews September 2021

Avoiding the One-Hit Wonder

Unfortunately, one of the hardest parts of developing a continuous improvement culture comes immediately after a project's celebratory toast: making sure the win just clinched is one of more to come, not just a "one-hit wonder."

Read MoreSteam's blog, Finding a Cure for "One-and-Done Syndrome."

Medical innovation

6 Rules for How To Become a Disruptor

You needn't be a small start-up to be innovative and change your industry. Scott Snyder, a senior fellow at Wharton’s Mack Institute for Innovation Management, believes established insiders are in the best position to change the healthcare model.

Read Disrupting Health Care from the Inside: How Incumbents Can Lead Change.

Decision making

Reducing Sludge in Decision Making

A nudge steers people in a particular direction, but preserves their freedom of choice. How have technology and other changes in society altered how we work towards getting people to act in their own best interests?

Read the McKinsey article, Much Anew about 'Nudging.'



Master Series

Certificate in Process Modeling

There's still time to join our latest Master Series class and earn a certificate in process modeling. This package includes an online course, process modeling software, and live broadcasts. Live sessions will be held on September 23 & 30. $150 covers all materials.

View registration details.



Certified Master Black Belt

Congratulations to Newly Certified MBBs

Congratulations to Luis Loya, Cardinal Health, and Monica LeValley, Walbro, for completing their final project portfolio reviews. Learn more about our MBB program offered in partnership with Fisher College of Business at The Ohio State University.



2021 Report

PMI Pulse of the Profession® Report

Many planned projects were put on hold over the past 18 months. However, of those that did forge ahead, more met original goals and were completed within budget and on time, compared to last year’s Pulse of the Profession®.

Read Beyond Agility: Flex to the Future.


The Best Passwords are Passphrases

A recent WSJ article discussed the problem with 'complex' passwords: they make it hard for users and easy for hackers. Passphrases may provide a better approach when you're able to use them.

Create strong passwords with EFF Dice-Generated Passphrases.




“...bringing literacy of advanced analytics across the broader community, starting with the senior management … is clearly something that has to be driven from the top. It needs cultural change.”

— Colin Lenaghan, global senior vice president for net revenue management at PepsiCo, in the Me, Myself, and AI podcast, “No Need for AI Unicorns”


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