Quality Time Podcast: Managing on Purpose with Mark Reich
April 1, 2025
Mark Reich, Senior Lean Coach at the Lean Enterprise Institute, joins Dan Swartwout to discuss his new book "Managing on Purpose." Reich shares insights from his 23-year Toyota career, explaining how Hoshin Kanri aligns teams, develops leaders, and drives innovation. Listen as Mark Reich shares valuable lessons from his decades in Lean leadership.
How Dartmouth Health Uses Process Modeling to Predict the Unpredictable
Dartmouth Health’s Operational Excellence team is using process modeling to tackle complex challenges in patient care, staffing, and system design—without disrupting day-to-day operations. By simulating real-world variation and testing scenarios in Process Playground, they’re driving smarter decisions, reducing burnout, and improving outcomes across the health system.
Lean Six Sigma Training for Real-World Capability
Effective training for adults focuses on relevance, experience, and application. By incorporating hands-on practice, real-world scenarios, and time for reflection, learners are more likely to retain concepts and transfer them to their work. Adults learn best when they understand why something matters and can immediately put it to use.
Value Stream Maps to Value Stream Thinking as a Daily Habit
Learn how to move beyond one-time mapping events and adopt Value Stream Thinking as a daily mindset. This webinar offers simple, practical habits to help you spot flow issues and drive real improvement every day.
How to Use Six Sigma Simulations for Better Training Outcomes
Discover the most effective and overlooked tool in Lean Six Sigma training. Six Sigma Simulations build real capability, confidence, and real-world readiness.
Control Charts: The Key Tool for Process Improvement
Learn why control charts are the most essential tool in Statistical Process Control (SPC). Discover how to apply them to drive process improvement across any industry.
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