Resources for Operational Excellence

How Dartmouth Health Uses Process Modeling to Predict the Unpredictable

April 24, 2025

Dartmouth Health’s Operational Excellence team is using process modeling to tackle complex challenges in patient care, staffing, and system design—without disrupting day-to-day operations. By simulating real-world variation and testing scenarios in Process Playground, they’re driving smarter decisions, reducing burnout, and improving outcomes across the health system.

Upcoming Events

Value Stream Maps to Value Stream Thinking as a Daily Habit

Learn how to move beyond one-time mapping events and adopt Value Stream Thinking as a daily mindset. This webinar offers simple, practical habits to drive real improvement every day.

“What If?” to “What Now?”: Using Process Modeling to Future-Proof Your FMEA

Explore using discrete event simulation to visualize failure modes in action and test “what-if” scenarios.

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