Resources for Operational Excellence

How Dartmouth Health Uses Process Modeling to Predict the Unpredictable
April 24, 2025
Dartmouth Health’s Operational Excellence team is using process modeling to tackle complex challenges in patient care, staffing, and system design—without disrupting day-to-day operations. By simulating real-world variation and testing scenarios in Process Playground, they’re driving smarter decisions, reducing burnout, and improving outcomes across the health system.
Lean Six Sigma
- What is Lean Six Sigma?
- Lean Six Sigma Belt Levels Explained
- What is Lean Thinking?
- What is the DMAIC Methodology?
- Why the Most Critical Phase is Often the Most Overlooked
- Selecting the Right Green Belt Training and Certification Program for You
- Should I Become a Master Black Belt?
- Lean Thinking: The Most Important Leadership Skill
- Using Modeling to Teach Lean Six Sigma & DMAIC
- Quality Time Podcast: Exploring the Master Black Belt Role with Maria Fry
- Machine Learning to Improve Lean Six Sigma Training
Education & Blended Learning
- Blended Learning Manifesto
- Keeping Up: Pacing Teaching Methods with Technology
- Developing solutions & team camaraderie at the same time
- Effectiveness of the Blended Learning Model
- Blended Learning Keeps Classroom Productive
- Lies, Damned Lies, and...Checklists
- Moving Lean Simulations to a Virtual Setting
- Teaching Students the Basics of Lean Management
- Better Methods to Learn Better Methods
- 4 Keys to Making Your Virtual Study Halls a Success
- Making recertification work for, not against, your organization
Design & Process Modeling
- What is Discrete Event Simulation?
- Best Process Modeling Tools of 2025
- 5 Common Process Modeling Mistakes and How to Avoid Them
- Characteristics of a Well-Designed Experiment
- Process Modeling Produces Transformational Recipe for Success
- Process Modeling Fuels Operational Excellence in High-Stakes Industry
- The Possibilities of Process Modeling in Automotive
- Reflections on How Far Process Modeling Has Come
- Getting Started with Design of Experiments: Part 1
- Getting Started with Design of Experiments: Part 2
Data & Statistics
- Classification and Regression Trees Explained
- Exploring the Power of Response Surface Methodology
- An Introduction to CAPA
- A Senior Engineer’s Clever Approach to Sampling Large Datasets
- Process Capability with Non-Normal Data
- Strategies for Analyzing Count Data
- Control Charts: The Key Tool for Process Improvement
- The Use of Dummy Variables in Regression Analysis
- Making Sense of Power & Sample Size
- Descriptive Statistics Don't Tell the Whole Story
- How to Conduct an MSA When the Part is Destroyed