Root Cause Analysis & Problem Solving

EngineRoom

Course Map

Total Estimated Hours:  14

SESSION 1: Identifying Potential Root Causes 2.55 HOURS

  • Introduction to Root Cause and Problem Solving
  • Root Cause Analysis Framework
  • Writing Effective Problem Statements
  • Solving Problems with Statistics
  • Measurement & Metrics
  • Introduction to EngineRoom®
  • Pareto Chart Toolset
  • Process Flow Charts and Swim Lanes
  • Session Wrap-Up and Skill Check

SESSION 2: Root Cause Investigation 3.95 HOURS

  • Cause and Effect Diagram Toolset
  • 5-Why, 1-How Analysis
  • Root Cause Tree Analysis Toolset
  • Root Cause Tree Analysis Case Study
  • Root Cause Stratification Toolset
  • Session Wrap-Up and Skill Check

SESSION 3: Statistical Techniques 7.35 HOURS

  • Scatter Plot Toolset
  • Simple Regression Analysis
  • Multiple Regression Analysis Toolset
  • Binary Logistic Regression Toolset
  • Error-proofing
  • Prioritizing and Selecting a Solution
  • Corrective Action Matrix
  • Session Wrap-Up and Skill Check
  • Course Completion and Feedback