SESSION 1: Lean Six Sigma Overview 3.4 HOURS

  • Introduction
  • Introduction to Lean Six Sigma
  • The Cost of Poor Quality
  • Input Determines Output
  • The 5 Lean Principles
  • The 3 M's and 8 Wastes
  • History of Lean Six Sigma
  • The 99.9% Problem
  • Calculating DPMO and Sigma Level
  • DMAIC Improvement Process
  • Organizing for Success
  • Roles and Responsibilities
  • Critical Success Factors
  • Session Wrap-Up and Skill Check
  • Course Completion and Feedback
  • The Lean Six Sigma Journey