SESSION 1: Lean Six Sigma Overview 3.7 HOURS

  • Introduction
  • Introduction to Lean Six Sigma
  • The Cost of Poor Quality
  • Input Determines Output
  • The Lean Blueprint
  • The 3 M's and 8 Wastes
  • History of Lean Six Sigma
  • The 99.9% Problem
  • Measuring Defects with DPMO
  • DMAIC Improvement Process
  • Organizing for Lean Six Sigma
  • Critical Success Factors
  • Session Wrap-Up and Skill Check
  • Course Completion and Feedback
  • The Lean Six Sigma Journey