SESSION 1: Identifying Potential Root Causes 8.1 HOURS

  • Introduction
  • Business Problem Solving
  • Problem Definition
  • Introduction to EngineRoom®
  • Measurement & Metrics
  • Pareto Chart Toolset
  • Process Flow Charts and Swim Lanes
  • Cause & Effect Diagram Toolset
  • 5-Why, 1-How
  • Root Cause Tree Analysis Toolset
  • Scatter Plot Toolset
  • Correlation and Regression Analysis
  • Error-proofing
  • Prioritizing and Selecting a Solution
  • Corrective Action Matrix
  • Root Cause Tree Analysis Case Study
  • Session Wrap-Up and Skill Check
  • Course Completion and Feedback