The Engine Room of Continuous Improvement

2014 Washington, DC Executive Briefing: Excellence in Process Improvement Recap

Once again held at the GWU Graduate Education Center, this year's event brought in a diverse group of leaders in process improvement, allowing for great day of discussion and learning.

Featured in the Event:

  • A morning of presentations by guest speakers
  • An afternoon program of practical, interactive workshops
  • A networking lunch and breaks, and
  • A post-event networking reception

Event Recap

2014 Washington, DC Executive Briefing: Excellence in Process Improvement

The day started with a round of networking introductions led by Bill Hathaway of MoreSteam.com. The presentations were kicked off by Jane Sun from Catamaran. In Jane’s presentation "The Catamaran Difference: Charting a New Course", she provided the audience with some best practices and lessons learned from a new Lean Six Sigma deployment within a rapidly growing organization. Valuable insights were shared amongst the group as many participants shared similar challenges and successes.

2014 Washington, DC Executive Briefing: Excellence in Process Improvement

Following an interactive networking break, Daniel Cousino from Fannie Mae shared their blended training journey – “Blending in Blended Learning”. In an effort to improve the effectiveness of their Green Belt training while reducing their instructor delivery time by 50%, Dan shared Fannie Mae’s story of transitioning for a traditional instructor-led model to an interactive blended program. The presentation had similar structure to a Lean Six Sigma project report out as Dan discussed the “current state” of their Green Belt program from a year ago and walked the group through their design and implementation of a blended program. He closed the presentation with the measured results of their recent wave and lessons learned along the way.

2014 Washington, DC Executive Briefing: Excellence in Process Improvement

After a long networking lunch, the afternoon kicked off with the Spaghetti Tower Challenge followed by a Process Design Thinking presentation by Bill Hathaway, CEO of MoreSteam.com - “Simple Methods to Get It Right the First Time". Bill’s presentation discussed how Process Design is one of the biggest opportunities for Operational Excellence programs and how using Simple Methods can improve adoption and remove some of the stigma associated with DFSS.

2014 Washington, DC Executive Briefing: Excellence in Process Improvement

The capstone presentation of the day was from Jim Robinson, Executive Director of the George Washington University Center for Excellence in Public Leadership. His presentation "Leading & Orchestrating Change is the Name of the Game in Process Improvement" was very well-received session and dove into the keys of implementing a lean six sigma initiative. Jim focused on the planning and leadership needed to start and maintain a success program.


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