May 2020

MoreSteam Enterprise Process Improvement


about Operational Excellence

Five Keys to Virtual Lean Coaching

Coaching from a Distance

As part of MoreSteam's Client Services team, Amita Sherwood coaches Lean Six Sigma practitioners at some of the biggest companies in the world. She's helped clients at Nationwide, Constellation, Ernst & Young, and Disney — just to name a few. Because the majority of her coaching is done virtually from her home in North Carolina, she's collected many helpful insights about how to coach in the current work climate.

Read MoreSteam's blog, "Five Keys to Coaching Lean Virtually."

Traffic Light

What to Stop, Start, and Accelerate

To accelerate on the road to recovery, leaders need to instill a spirit of optimism and purpose; and then, make the case that even an uncertain future can, with effort, be a better one.

Read the McKinsey article, "From Thinking About the Next Normal to Making It Work."


Time Signals: 8 Tips for Remote Managers

Time cues become less visible and more difficult to decode when team members are working remotely. Here are some tips to help your team stay well, stay flexible, and stay productive.

Read MIT Sloan Management Review's, "Why Time Signals Still Matter When Working Remotely."



Process Playground

MASTER SERIES: Certificate in Process Modeling

There's still time to join our free Master Series: Everyday Uses of Process Modeling class. This free package includes an online course, process modeling software, and live broadcasts. Final sessions will be held on May 21 & 28.

Join this Master Series class.

Virtual SimCamp

TRAIN-THE-TRAINER: SimCamp - June 2, 3, & 4

Learn to facilitate the online training simulations that MoreSteam has pioneered over the past 20 years. These virtual sessions will provide an introduction to the sims that your students can use to practice applying lean methods and DMAIC.

Sign up to attend SimCamp.

Lauren Pincus

WEBCAST: CI Community at AB InBev - June 10

Lauren Pincus, Global Director - Continuous Improvement, will discuss Anheuser-Busch InBev's Business Connections Team and their Belts Community Model which support a problem-solving mindset across the business.

Register for the webcast.




Have You Noticed These New Developments?

Over the past couple months, our teams have created new work flows and processes to maintain our commitment to seamless service and continuous improvement. Here are a few highlights of recent updates that we hope you'll find helpful:

NEW in eLearning

  • Updated Gauge R&R eLearning toolset with new tutorials, Deeper Dive, and "Take 2s"
  • Lean Fundamentals course is now available in Japanese and Korean, along with eight other languages

NEW in Training Simulations

  • Updated SigmaBrew DMAIC simulation with enhanced instructor support
  • Updated InBox Lean Office simulation with instructions for virtual facilitation

NEW in EngineRoom

  • Updated EngineRoom SIPOC mapping tool and added Root Cause Tree analysis

Stay Connected and Get the Latest Scoop

Follow our company page to see our latest announcements, client posts, and insightful points from MoreSteam's President, Peg Pennington.


Congratulations to Newly Certified MBB

Congratulations to Daniel deRozario, Lockheed Martin, for passing the MBB certification exams and project portfolio review. Learn more about our MBB program that combines online and classroom instruction. Offered in partnership with Fisher College of Business at The Ohio State University.




“I don’t think of resilience as bouncing back. There is no ‘back.’ Clocks don’t go backwards. Calendars don’t go backwards. We’re moving forward. And the ability for people to move forward with hope is when you see resilience helping them bounce forward through that and then building trust. Every action, every decision you make throughout this crisis, is either going to build trust or degrade from it.”

— Eric McNulty, associate director of the National Preparedness Leadership Initiative at Harvard University, “Leading Through a Crisis Day by Day" podcast


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