Lean Essentials for Technology Leaders and Teams

Course Map

Total Estimated Hours:  13

SESSION 1: Customer Value 3.65 HOURS

  • Introduction
  • Agile, DevOps, and More
  • Lean IT Transformation
  • Introduction to EngineRoom®
  • Voice of the Customer Introduction
  • Affinity Diagram Toolset
  • CTQC Tree Diagram Toolset
  • Measurements
  • Discrete vs. Continuous Measurements
  • Session Wrap-Up and Skill Check

SESSION 2: Flow - Value Stream 2.55 HOURS

  • Purpose, Process, People
  • The 8 Forms of Waste
  • The Source of Value
  • The Source of Value: Gemba
  • Process Mapping (SIPOC) Toolset
  • Value Stream Mapping Toolset
  • Organizing for Success
  • Session Wrap-Up and Skill Check

SESSION 3: Continuous Improvement 4.25 HOURS

  • Introduction to Problem Solving
  • The PDCA Cycle
  • Kaizen Toolset
  • 5-Why, 1-How
  • Cause & Effect Diagram Toolset
  • Root Cause Tree Analysis Toolset
  • The A3 One-Page Report
  • Standardized Work - Overview
  • Corrective Action Matrix
  • Session Wrap-Up and Skill Check

SESSION 4: Management Systems 2.95 HOURS

  • Introduction to Leadership
  • The Change Challenge
  • Leading Change
  • Leader Standard Work Toolset
  • Best Practices and Lessons Learned
  • Introduction to Visual Management
  • Visual Management
  • Day Zero
  • Session Wrap-Up and Skill Check
  • Course Completion and Feedback