Master Series: Fundamentals of Root Cause Analysis

Course Map

Total Estimated Hours:  9.1

SESSION 1: Identifying Potential Root Causes 9.1 HOURS

  • Introduction
  • Introduction to EngineRoom®
  • Business Problem Solving
  • Measurement & Metrics
  • Pareto Chart Toolset
  • Process Flow Charts and Swim Lanes
  • Cause & Effect Diagram Toolset
  • 5-Why, 1-How
  • A Combination of 5-Why, Pareto, and Trend Charts
  • Root Cause Tree Analysis Toolset
  • Scatter Plot Toolset
  • Correlation and Regression Analysis
  • Error-proofing
  • Prioritizing and Selecting a Solution
  • Corrective Action Matrix
  • Root Cause Tree Analysis Case Study
  • Skill Check
  • Course Completion