MoreSteam.com - Toolbox

MoreSteam.com

Define |

Measure |

Analyze |

Improve |

Control |

Toolbox Home

No action is effective unless it is implemented, and no action gets implemented unless someone is responsible to make it happen. The Corrective Action Matrix is used by problem-solving teams to keep track of who is doing what - by when. The matrix can be either simple or very complicated. Many times a spread sheet version will suffice, while more complex projects may require a detailed gant chart. The following example shows a spreadsheet matrix along with an explanation of the headings. You may want to modify the matrix to fit the specific needs of your team (e.g. add resources or costs).

1	2	3	4	5	6
Reference Number	Action	Champion	Target Date	Effectiveness	Current Status

Key:
1.	Reference Number - Tracking number that may also be tied in with a project priority list, or linked to a numbered Cause & Effect (Fishbone) chart.
2.	Action - Summary of the improvement action being implemented.
3.	Champion - Person with primary responsibility to implement the action.
4.	Target Date - Due date for implementation.
5.	Effectiveness - Often overlooked: When the action is implemented, how much of the problem will be corrected.
6.	Current Status - Details the current status of the implementation plan, identifying any risks of missing the target date.

Want to learn more? MoreSteam.com offers a wide range of Lean Six Sigma courses online, including Black Belt, Green Belt, and DFSS training – click here to review our course catalog.

FASTER • BETTER • CHEAPER ^SM