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Websites

	www.iSixSigma.com provides articles on a wealth of Six Sigma subjects as well as a virtual discussion area devoted to Six Sigma topics.
	American Society for Quality - ASQ offers a wide range of resources, including information on certification and standardswww.asq.org/
	Industry Week benchmarking database: www.industryweek.com/research/default.asp
	National Institute of Standards and Technology: www.nist.gov/
	The American Production and Inventory Control Society offers information on supply chain management, including an on-line magazine: www.apics.org/
	It should be The Institute of Supply Management: www.ism.ws
	Skymark provides short tutorials on several process improvement tools at www.skymark.com/resources/tools/management_tools.asp
	Simulations of the Central Limit Theorem can be found at the following: www.rand.org/methodology/stat/applets/clt.html and www.ruf.rice.edu/%7Elane/stat_sim/sampling_dist/index.html
	www.LEAN.ORG is a site operated by noted "Lean Thinking" author James Womack, and offers downloads of Lean presentations.

Online Statistics Handbooks

	An excellent statistics handbook is available free online from a partnership of SEMATECH and NIST (National Institute of Standards and Technology - U.S. Commerce Department) at: www.nist.gov/itl/div898/handbook/index.htm
	Statistics case studies, tutorials, and simulations are available online from Rice University at: http://onlinestatbook.com/rvls.html
	Statsoft, the marketer of Statistica (Reistered Trademark)offers an excellent online statistics handbook at www.statsoft.com/textbook/stathome.html
	For a discussion of Cpk and Ppk, see this whitepaper from PQ Systems at www.pqsystems.com/cpk-ppk.htm

Books

Process Improvement and Six Sigma

	Rath & Strong, Rath & Strong's Six Sigma Leadership Handbook (John Wiley & Sons, Inc. 2003) ISBN: 0471251240
	Rath & Strong, Rath & Strong's Six Sigma Pocket Guide (Rath & Strong 2000) ISBN: 0970507909
	Rath & Strong, Rath & Strong's Six Sigma Team Pocket Guide (McGraw-Hill Trade 2003) ISBN: 0071417567
	Donald J. Wheeler and David S. Chambers, Understanding Statistical Process Control (Statistical Process Controls, Inc. 1986) ISBN: 0945320132
	W. Edwards Deming Out of the Crisis (Massachusetts Institute of Technology, Center for Advanced Engineering Study 1982, 1986) ISBN: 0262541157
	Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh, The Six Sigma Way (McGraw-Hill 2000) ISBN: 0-07-135806-4
	Joseph M. Juran and A. Blanton Godfrey, Juran's Quality Handbook, 5th Edition (McGraw-Hill, 1999) ISBN: 007034003X
	Donald J. Wheeler and David S. Chambers, Understanding Statistical Process Control (Statistical Process Controls, Inc. 1986) ISBN: 0945320132
	Nikkan Kogyo Shimbun, Ltd / Factory Magazine, Poka-Yoke - Improving Product Quality by Preventing Defects (Productivity Press, 1988) ISBN: 0-915299-31-3

Statistics / Design of Experiments

	George E. P. Box, William G. Hunter and J. Stuart Hunter, Statistics for Experimenters - An Introduction to Design, Data Analysis, and Model Building (John Wiley and Sons, Inc. 1978). ISBN: 0-471-09315-7
	Mark J. Anderson and Patrick J. Whitcomb, DOE Simplified - Practical Tools for Effective Experimentation (Productivity, Inc. 2000). ISBN: 1-56327-225-3
	Douglas C. Montgomery, Design and Analysis of Experiments (John Wiley & Sons, Inc., 1984) ISBN: 0-471-86812-4.
	Genichi Taguchi, Introduction to Quality Engineering - Designing Quality Into Products and Processes (Asian Productivity Organization, 1986). ISBN: 92-833-1084-5
	An excellent guide to Measurement System Analysis (MSA) is available from Automotive Industry Action Group under the publications/quality section of their website, or by calling (248) 358-3570. The AIAG also offers publications on other topics: QS-9000 Advanced Product Quality Planning (APQP) Failure Mode and Effects Analysis (FMEA) Statistical Process Control (SPC)

Organizational Development

	Peter M. Senge, The Fifth Discipline - The Art & Practice of The Learning Organization (Currency Doubleday, 1990) ISBN: 0-385-26095-4
	Senge, Ross, Smith, Roberts, Kleiner, The Fifth Discipline Fieldbook - Strategies and Tools for Building a Learning Organization (Currency Doubleday, 1994) ISBN: 0-385-47256-0

Lean Manufacturing

	James P. Womack and Daniel T. Jones, Lean Thinking - Banish Waste and Create Wealth in Your Corporation (Simon & Schuster, 1996) ISBN: 0-684-81035-2
	Taiichi Ohno, Toyota Production System - Beyond Large Scale Production (Productivity Press 1988) ISBN: 0-915299-14-3
	Shigeo Shingo, The Sayings of Shigeo Shingo - Key Strategies for Plant Improvement (Productivity Press, 1987) ISBN: 0-915299-15-1
	Shigeo Shingo, Non-Stock Production: The Shingo System for Continuous Improvement (Productivity Press, 1988) ISBN: 0-915299-30-5

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