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Websites

	www.iSixSigma.com provides articles on a wealth of Six Sigma subjects as well as a virtual discussion area devoted to Six Sigma topics.
	American Society for Quality - ASQ offers a wide range of resources, including information on certification and standardswww.asq.org/
	Industry Week benchmarking database: www.industryweek.com/research/default.asp
	National Institute of Standards and Technology: www.nist.gov/
	The American Production and Inventory Control Society offers information on supply chain management, including an on-line magazine: www.apics.org/
	It should be The Institute of Supply Management: www.ism.ws
	Skymark provides short tutorials on several process improvement tools at www.skymark.com/resources/tools/management_tools.asp
	Sign up for the MoreSteam.com MoreNews Newsletter for monthly updates on Lean Six Sigma, eLearning, simulations, online resources, toolsets and more.
	Simulations of the Central Limit Theorem can be found at the following: www.rand.org/methodology/stat/applets/clt.html and www.ruf.rice.edu/%7Elane/stat_sim/sampling_dist/index.html
	www.LEAN.ORG is a site operated by noted "Lean Thinking" author James Womack, and offers downloads of Lean presentations.

Online Statistics Handbooks

	An excellent statistics handbook is available free online from a partnership of SEMATECH and NIST (National Institute of Standards and Technology - U.S. Commerce Department) at: www.nist.gov/itl/div898/handbook/index.htm
	Statistics case studies, tutorials, and simulations are available online from Rice University at: http://onlinestatbook.com/rvls.html
	Statsoft, the marketer of Statistica (Reistered Trademark)offers an excellent online statistics handbook at www.statsoft.com/textbook/stathome.html
	For a discussion of Cpk and Ppk, see this whitepaper from PQ Systems at www.pqsystems.com/cpk-ppk.htm

Books

Process Improvement and Six Sigma

	Rath & Strong, Rath & Strong's Six Sigma Leadership Handbook (John Wiley & Sons, Inc. 2003) ISBN: 0471251240
	Rath & Strong, Rath & Strong's Six Sigma Pocket Guide (Rath & Strong 2000) ISBN: 0970507909
	Rath & Strong, Rath & Strong's Six Sigma Team Pocket Guide (McGraw-Hill Trade 2003) ISBN: 0071417567
	Donald J. Wheeler and David S. Chambers, Understanding Statistical Process Control (Statistical Process Controls, Inc. 1986) ISBN: 0945320132
	W. Edwards Deming Out of the Crisis (Massachusetts Institute of Technology, Center for Advanced Engineering Study 1982, 1986) ISBN: 0262541157
	Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh, The Six Sigma Way (McGraw-Hill 2000) ISBN: 0-07-135806-4
	Joseph M. Juran and A. Blanton Godfrey, Juran's Quality Handbook, 5th Edition (McGraw-Hill, 1999) ISBN: 007034003X
	Donald J. Wheeler and David S. Chambers, Understanding Statistical Process Control (Statistical Process Controls, Inc. 1986) ISBN: 0945320132
	Nikkan Kogyo Shimbun, Ltd / Factory Magazine, Poka-Yoke - Improving Product Quality by Preventing Defects (Productivity Press, 1988) ISBN: 0-915299-31-3

Statistics / Design of Experiments

	George E. P. Box, William G. Hunter and J. Stuart Hunter, Statistics for Experimenters - An Introduction to Design, Data Analysis, and Model Building (John Wiley and Sons, Inc. 1978). ISBN: 0-471-09315-7
	Mark J. Anderson and Patrick J. Whitcomb, DOE Simplified - Practical Tools for Effective Experimentation (Productivity, Inc. 2000). ISBN: 1-56327-225-3
	Douglas C. Montgomery, Design and Analysis of Experiments (John Wiley & Sons, Inc., 1984) ISBN: 0-471-86812-4.
	Genichi Taguchi, Introduction to Quality Engineering - Designing Quality Into Products and Processes (Asian Productivity Organization, 1986). ISBN: 92-833-1084-5
	An excellent guide to Measurement System Analysis (MSA) is available from Automotive Industry Action Group under the publications/quality section of their website, or by calling (248) 358-3570. The AIAG also offers publications on other topics: QS-9000 Advanced Product Quality Planning (APQP) Failure Mode and Effects Analysis (FMEA) Statistical Process Control (SPC)

Organizational Development

	Peter M. Senge, The Fifth Discipline - The Art & Practice of The Learning Organization (Currency Doubleday, 1990) ISBN: 0-385-26095-4
	Senge, Ross, Smith, Roberts, Kleiner, The Fifth Discipline Fieldbook - Strategies and Tools for Building a Learning Organization (Currency Doubleday, 1994) ISBN: 0-385-47256-0

Lean Manufacturing

	James P. Womack and Daniel T. Jones, Lean Thinking - Banish Waste and Create Wealth in Your Corporation (Simon & Schuster, 1996) ISBN: 0-684-81035-2
	Taiichi Ohno, Toyota Production System - Beyond Large Scale Production (Productivity Press 1988) ISBN: 0-915299-14-3
	Shigeo Shingo, The Sayings of Shigeo Shingo - Key Strategies for Plant Improvement (Productivity Press, 1987) ISBN: 0-915299-15-1
	Shigeo Shingo, Non-Stock Production: The Shingo System for Continuous Improvement (Productivity Press, 1988) ISBN: 0-915299-30-5

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