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 MoreNews about Lean Six Sigma                                                                 August 2010

The Grayscaling of Black Belts
 
A Blur of Color When You Compare

Black Belt in CharcoalWhether folklore or truth, the origin of the black belt is commonly referenced back to early martial artists who began their training wearing a white belt.  The belief is that the pristine white belt became stained black over time from sweat, dirt, and blood. The Lean Six Sigma belt ranking system loosely follows the ancient martial arts philosophy where a practitioner's competence and skill level is marked by the color of the belt. The analogy should follow that the darker the LSS belt, the more sweat was poured forth in its achievement. However, the analogy doesn't hold true in its entirety.

Since there is no centralized governing body responsible for establishing and enforcing consistent requirements for the various LSS belt levels, one can find just about every shade of gray in the "Black Belt" palette.  A real project or a simulated case study?  One project or two?  Manual calculations or spreadsheet templates?  A quick scan of several certification providers demonstrates the discrepancies in the requirements candidates must meet.  Review the comparison of several well known providers.
 
 
 
Evaluators Find More Errors With a Red Pen
 
The Pen is Mightier Than the Word:  Object Priming of Evaluative Standards by A. M. Rutchick, M. L. Slepian, and B. D. Ferris
 
Red pen marks errors Results from a thought provoking set of recent studies provides evidence that the use of red pens induces harsher evaluations. Abraham Rutchick and his co-researchers found that people using red pens to correct essays marked more errors and awarded lower grades than people using blue pens.
 
In the abstract published in the European Journal of Social Psychology, the authors claim that "the very act of picking up a red pen can bias their (teachers') evaluations."  While the authors acknowledge concern over the negative connotations and the effect of red ink on students, they express greater concern about the effect of red pens on teachers.
 
When did finding errors become a bad thing? The studies suggest that if we put down our red pens, we'll find less errors. That would be marching to mediocrity.  If we're striving for quality, we need to correct and prevent errors, not overlook them.  Pick up the red pen and think about buying a couple extra ones.  Read the abstract of the research studies.



RESOURCES
 
FREE Summer MBB Webcast

Beach hat on laptop Register for the final live session in MoreSteam's free continuing-education summer series for Master Black Belts, Black Belts, and all interested Lean Six Sigma practitioners. Just because it's summer doesn't mean you should take a vacation from improving your skill set. 

          Smita Skrivanek, MoreSteam.com
          Thurs., 8/26 @ 11:00 AM (EDT)
 
 
View recordings of previous Webcasts in this series:

"Building Discipline Around the DMAIC Methodology:  Tollgate Review Best Practices"
          Dr. Scott Sink, The Ohio State University
          
          Dr. Lars Maaseidvaag, MoreSteam.com
 
 
 
More Chat about Core Process Pull

Tug of WarQ:  What about applying the pull system to product development, where design of features and functions are the WIP?

A:  This may be the very best application area for Core Process Pull.  Perhaps the two biggest factors in making product development processes unstable are the high task variation and status updates. 
 
High task variation comes from the fact that the development of one feature or product may take much longer than the development of another feature.  In a manufacturing environment, or a repetitive transactional environment, the amount of task variation is relatively low.  In development work, this task variation can be extremely high. 
 
The second big factor that consumes time is providing updates on the projects that are being worked on. Because of the high task variation, management typically likes to know how things are progressing, thus driving the need for frequent, detailed updates, which consumes time, which then lengthens the project lead time and often leads to more task variation.  It becomes a vicious cycle. Read the full response to this question and other questions regarding the application of Core Process Pull.



Recommended Reading

How We DecideSince the time of the Ancient Greeks, philosophers have debated about how we make decisions. Some are emotional and some are rational, right? It turns out that, as modern scientists work to uncover the mysteries of the human brain, the truth is far more complex – and fascinating.

In his book How We Decide, author Jonah Lehrer tackles the complex issues surrounding exactly how we make the important and the daily decisions in our lives. Lehrer begins by distilling the most recent lab research to show what scientists have learned about the brain itself. Armed with this knowledge, he then leads us through a dizzying array of scenarios – flying, sports, warfare, poker, investment, firefighting – to show how the brain makes decisions in the context of the real world.

In the end, he returns to his main thesis, the most vital question of all: can we use this accumulated knowledge and experience to help us make better decisions in our own lives?  How We Decide shows we can.
 

 
 
Are You Social?

Lean Six Sigma ToolsIf you're looking to join the buzz on Six Sigma and Lean, check out Social Six Sigma.  You can read a variety of blogs and are encouraged to enter your own.  Active logs of tweets from the #sixsigma and #lean streams also appear on the site.

  
 
 
 

"Training is imperative to mastering Six Sigma, but it has to be the right training.  It has to be beneficial for all those involved and needs to meet the set objectives.  By re-evaluating our current training, the Xerox Canada team has improved retention and results.  Now, is the time to ensure your process improvement trainings are effective and the knowledge retention rate is high."

Karan Nikhanj, Xerox, from “Time to Evaluate: Better Training Means Better Lean Six Sigma Experts” post on Six Sigma IQ
 
 
   
 
 
 
QA ON BREAK


Decision Making 101
 
Ever resort to Rock/Paper/Scissors when you reach a stalemate?  Here's an improved version created by Sam Krass.  Sam claims that if you know someone well, the three-choice game will result in a tie 75-80% of the time.  Hence, the need for the expanded version. Watch Sheldon from The Big Bang Theory explain it,  Oh yeah, we found a t-shirt offered by ThinkGeek to help you remember the rules.
 
 
 
 
LSS CONFERENCE CALENDAR
 
 
The Lean Six Sigma Conference Calendar provides a central source for upcoming Lean Six Sigma events and helps you to locate a conference in your area of interest.
 
 
 
 
 
 

ONLINE COURSES

 
 
BLENDED LEARNING

 
 
 MoreSteam Linkedin Alumni Group 
 

Partnerships and Affiliations

MoreSteam.com online training is also available through ASQ, PMI, The University of Notre Dame's Mendoza College of Business, and The Ohio State University's Fisher College of Business.

 
 
 
 
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For information about enterprise licensing, please call Chris Paret at 814.238.0002.

 
 
 
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