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 MoreNews about Lean Six Sigma   April 2009 
    
   Lean Six Sigma Tennis
Only 10,000 Hours Required!  
 
Inside the lineEarlier this year, I decided to learn how to play the game of tennis properly. With a couple of kids involved in the sport for some time now, our casual excursions to the courts had become quite one-sided – no need for any statistical analysis to determine who has been kicking whose butt. As I completed a tennis lesson last night, I was struck by two observations, neither of which was particularly insightful, but possibly useful in the context of Lean Six Sigma training: 1) tennis lessons are dramatically different than typical Lean Six Sigma training because the lessons are almost entirely practice-based, and 2) tennis takes a whole lot of practice to master.
 
You might think that tennis, or any sport, is really not a comparable activity to leading a Lean Six Sigma project, because tennis is a physical rather than a conceptual activity. But the physical strokes of hitting the ball are only part of the equation. Almost equally difficult are the quick decisions that must be made in rapid succession. As my coach says: “You can win a lot more points knowing what to do than how to do it.” In other words, the mental part of the game – the decision making – is a lot more important than the stroke-making (although it appears to be really helpful to have at least a basic facility to hit balls over the net and inside the lines).  Read the full blog.
 

 
Effectiveness of e-Learning
Separating Fact from Fiction
  
There's a lot of recent discussion about the effectiveness of e-Learning, but many articles are a bit sketchy about details and sources of information.  Our research turned up some interesting findings.  See if you can separate the facts from fiction.

1.  E-Learning was found to be 11% more effective than classroom training when it leveraged its inherent advantages to offer tutorials, real time communication, and interactive exercises.

TRUE.  When the same instructional methods are used, e-Learning and classroom instruction have been found to be equally effective.  However, e-Learning has been found to be superior when it utilizes a variety of instructional methods.  The most effective e-Learning does not merely put classroom training online via PowerPoint slide sets and audio-visual lectures; rather, it incorporates a wide variety of activities that require the student to actively participate.  Examples include chat rooms, webinars, synchronous human interaction along with increased learner control of timing, pace, and sequence. (Sitzmann, Ely, and Wisher, 2008)  

The multimedia nature of e-Learning is not the significant factor that influences learning.  Its variety may spark interest and improve acceptance but it doesn’t improve effectiveness. The measured learning gains have been found to relate to the actual instructional methods that provide variety and interaction. (Clark and Craig, 1992)

2. Results show that e-Learning participants can learn as much as classroom trainees, but in 70% of the classroom study time.
  Read the summary of our other findings.

 
   RESOURCES
Sign-up for "Building the e-Learning Business Model" Webcast   
 
PC & HeadphonesIn recent years, Lean Six Sigma deployments have shown a surge of interest and investment in new training technologies, which can deliver cost savings, flexible scheduling, and standardized content. On May 12 at 11 AM EST, join Doug Evans, Master Black Belt and former Director of Lean Six Sigma training at Quest Diagnostics, Michelle Johnson, Executive Director Textron Six Sigma, and Bill Hathaway, Founder and CEO of MoreSteam.com, for a roundtable Webcast discussion on how companies can successfully build and implement the business case for e-Learning. Click here for more information and to register. 

  
Study Aids for Black Belt and Green Belt Exams 
 
CSSB PrimerPreparing for your certification exam?  The Quality Council of Indiana offers hard copy primers, electronic practice exams, and solution texts to help prepare for the ASQ Black Belt and Green Belt exams.  These review tools are available for under $100.  Find out more.

 
Regional Mini-Conference
 
On May 6, Bridgestone Americas and MoreSteam.com will co-present a Blended Learning mini-conference for the Lean Six Sigma community in the Nashville area. The goal of this mini-conference is to provide Lean Six Sigma practitioners with an opportunity to learn more about the Blended Learning training model. The regional event will be followed by an afternoon demo of MoreSteam's SigmaBrew DMAIC simulation game. Visit our Web site to learn more about the Nashville event and how you can arrange to offer this free event in your area.
 

  
LSS Pirate Training Available in Shipping Lanes Worldwide!
 
Pirate FlagApril 01, 2009 – Cape Horn – The International Six Sigma Institute and Secret Society for Influential Professionals of Process Improvement (“ISSISSIPPI”) (pronounced “aye-ss-aye-ss-aye-pp-aye”) today announced the release of its long-awaited “high seas” version of online Lean Six Sigma training. Designed specifically for the pirate community, these newly available updates to ISSISSIPPI’s online Lean Six Sigma course offerings are guaranteed to improve plundering and pillaging.  Read the full press release.
 
 
 
IN THIS ISSUE
 
FEATURES
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RESOURCES
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Share Your QA "On Break"
Avoid Death
The ULTIMATE Error
to Avoid
 
This was the grand prize winner in the eleventh Wacky Warning Label Contest.    Thanks to M-LAW for sponsoring this contest.  You may view other finalists over the years at http://www.wackywarnings.com/ .
 
 
 

 QUICK LINKS
 
 
 

SIMULATIONS & GAMES
 
 
ONLINE COURSES
 
 
Make your own class schedule, whenever and wherever you like, with online courses in several different industry versions --- finance, healthcare, service, as well as our standard general industry version. 

Partnerships and Affiliations:
MoreSteam.com online training is also offered through ASQ, PMI, The University of Notre Dame's Mendoza College of Business, The Ohio State University's Fisher College of Business, and the North Carolina State University College of Textiles and Industrial Extension Service.
 
 
CONTACT

MoreSteam.com
Phone: 614.310.1080
Fax: 614.310.1083
Email: info@moresteam.com

For more information about enterprise licensing, call Chris Paret at 814.238.0002.

  
 
Coming in
Next Month's Issue: 
3G Blended Learning
 
Learn more about why Blended Learning is becoming the Lean Six Sigma training model of choice amongst Fortune 500 companies.
 
 
 
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